At a Glance
- Tasks: Service and repair heavy construction equipment while delivering top-notch customer support.
- Company: Leading international machinery provider with a strong reputation in the industry.
- Benefits: Competitive salary, overtime pay, company vehicle, and health support.
- Other info: Dynamic role with excellent career progression and a focus on employee wellbeing.
- Why this job: Join a supportive team and grow your career with industry-leading training opportunities.
- Qualifications: NVQ Level 3 or equivalent in Plant Maintenance; experience with heavy equipment is a plus.
The predicted salary is between 33000 - 40000 € per year.
A leading international machinery and equipment provider is looking to recruit an experienced Field Service Engineer to join its growing service team. Operating across the construction, material handling, recycling and transport sectors, the business has a long-established reputation for delivering high-quality equipment and aftersales support across the UK and internationally. This field-based role will be covering South West London, areas inside the M25, and the South Coast region from the Horsham area. The successful candidate will play a key role in delivering first-class customer service through the maintenance, servicing and repair of heavy construction plant and associated equipment.
Working Hours
- Monday: 8:30am - 4:30pm
- Tuesday: 8:30am - 4:30pm
- Wednesday: 8:30am - 4:30pm
- Thursday: 8:30am - 4:00pm
- Friday: 8:30am - 3:30pm
Overtime is paid at enhanced rates, including time and a half and double time where applicable.
Key Responsibilities
- Service, maintain and repair heavy construction and plant equipment
- Diagnose mechanical, hydraulic and electrical faults using diagnostic equipment and technical knowledge
- Carry out breakdown repairs and routine maintenance efficiently and safely
- Identify additional service and repair opportunities while on customer sites
- Complete electronic job reports, timesheets and service documentation accurately and in real time
- Install software updates and support equipment optimisation
- Order and manage parts required for repairs
- Support customers with technical advice and maintain high service standards
- Attend manufacturer and product training courses when required
- Participate in overtime and call-out rota where necessary
Candidate Requirements
- NVQ Level 3, City and Guilds or equivalent qualification in Plant Maintenance, HGV, Agricultural Engineering or related discipline
- Experience servicing and repairing heavy plant, construction or agricultural equipment
- Strong diagnostic and fault-finding skills across diesel engines, hydraulics, transmissions and electrical systems
- Good understanding of modern diagnostic systems and computer-based service tools
- Strong communication and customer service skills
- Able to work independently and manage workload effectively
- Full UK driving licence
What's On Offer
- Competitive salary of GBP 33,000 - GBP 40,000
- Overtime paid at time and a half and double time
- Company vehicle and tools
- Pension scheme with employer contributions
- Health and wellbeing support including healthcare cash plan and GP access
- Enhanced family leave and sick pay
- Employee discounts and salary sacrifice schemes
- Ongoing manufacturer training and career development
- Long service recognition and team engagement initiatives
This is an excellent opportunity for a motivated engineer looking to join a well-established and supportive business with strong career progression and industry-leading training opportunities.
Field Service Engineer in Croft employer: TipTopJob
Join a leading international machinery and equipment provider as a Field Service Engineer in Dartford, Kent, where you will benefit from a competitive salary, generous overtime rates, and a supportive work culture that prioritises employee wellbeing and development. With ongoing training opportunities and a commitment to career progression, this role offers a chance to thrive in a dynamic environment while delivering exceptional service across the construction sector.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Croft
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and join relevant online forums. You never know who might have a lead on that perfect Field Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your diagnostic and repair abilities during interviews or networking events. Bring along examples of your work or even a portfolio if you can – it’ll make you stand out!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that match your skills and interests – we’re always looking for talented engineers like you!
✨Tip Number 4
Prepare for those tricky interview questions! Brush up on common scenarios you might face as a Field Service Engineer, especially around fault diagnosis and customer service. Practice makes perfect, so get ready to impress!
We think you need these skills to ace Field Service Engineer in Croft
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with heavy plant and construction equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your qualifications and relevant work history!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Technical Skills:Since this role involves diagnosing mechanical and electrical faults, make sure to mention any relevant technical skills or tools you’ve used. We love seeing candidates who can demonstrate their expertise in modern diagnostic systems!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to heavy plant and construction equipment. Be ready to discuss your experience with diagnosing mechanical, hydraulic, and electrical faults, as well as any specific tools or software you've used in the past.
✨Show Off Your Customer Service Skills
Since this role involves delivering first-class customer service, think of examples where you've gone above and beyond for a client. Prepare to share how you handle difficult situations and maintain high service standards, as this will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. They might ask how you'd approach a breakdown repair or how you would manage your workload when faced with multiple tasks. Practise articulating your thought process clearly.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s training opportunities, team dynamics, or the types of projects you might work on. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
