At a Glance
- Tasks: Lead HR across multiple hotels, driving engagement and fostering a positive culture.
- Company: Dynamic hotel group in London with a focus on hospitality excellence.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Join a passionate team dedicated to diversity, equity, and inclusion.
- Why this job: Be the HR expert shaping a vibrant workplace in the heart of London’s hospitality scene.
- Qualifications: Experience in HR management within hospitality and strong knowledge of UK employment law.
The predicted salary is between 60000 - 60000 £ per year.
We are looking for an experienced and people-focused Cluster HR Manager to lead the HR function across a portfolio of 4-5 hotels in London. This is a fantastic opportunity for an HR professional with a strong hospitality background to make a real impact across multiple properties, working closely with General Managers and department heads to build a positive, high-performing culture. You'll be the go-to HR expert for each hotel in the cluster, balancing hands-on operational support with strategic people initiatives that drive engagement, retention, and service excellence.
Responsibilities
- Act as the primary HR business partner for General Managers and Heads of Department across all hotels in the cluster
- Manage the full employee lifecycle: recruitment, onboarding, performance management, and offboarding
- Provide expert guidance on employee relations matters, including disciplinaries, grievances, and absence management
- Ensure compliance with UK employment law and internal HR policies across all sites
- Lead on recruitment strategy to attract and retain top talent in a competitive London hospitality market
- Support and coach line managers on people management best practice
- Drive employee engagement initiatives and help foster a positive workplace culture across the cluster
- Oversee HR administration, payroll liaison, and HRIS data accuracy for all properties
- Manage training and development plans, including compliance and mandatory training
- Support with workforce planning, budgeting, and headcount reporting
- Champion diversity, equity, and inclusion initiatives across the cluster
Requirements
- Proven HR management experience within a multi-site or cluster hotel/hospitality environment
- Strong working knowledge of UK employment law and best practice
- CIPD Level 5 or above (or equivalent experience)
- Excellent interpersonal and communication skills, with the ability to build trusted relationships at all levels
- Confident handling complex employee relations cases independently
- Highly organised, with the ability to manage competing priorities across multiple sites
- A proactive, hands-on approach with a genuine passion for hospitality and people
Cluster Human Resources Manager : Hotel Group, London employer: TipTopJob
As an Installation & Commissioning Engineer with us, you'll join a dynamic team in the vibrant London area, where flexibility in working hours allows for a balanced lifestyle. We pride ourselves on fostering a supportive work culture that encourages professional growth through ongoing training and development opportunities, alongside competitive salaries and performance bonuses. Our commitment to innovation and excellence ensures that you will be part of exciting projects that make a real impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Human Resources Manager : Hotel Group, London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at TipTopJob!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at TipTopJob.
We think you need these skills to ace Cluster Human Resources Manager : Hotel Group, London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at TipTopJob. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to TipTopJob and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at TipTopJob. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to TipTopJob's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at TipTopJob
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with TipTopJob.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at TipTopJob will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact TipTopJob and how you would contribute to adapting HR strategies.
