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- Tasks: Coordinate servicing and repairs for heavy plant equipment, ensuring top-notch service delivery.
- Company: Leading UK dealership specialising in heavy plant with a supportive team culture.
- Benefits: Competitive salary, health cash plan, free physio, enhanced sick pay, and retirement support.
- Other info: Fast-paced environment with opportunities for career growth and development.
- Why this job: Join a dynamic team and make a real impact in the heavy plant industry.
- Qualifications: Strong customer service skills, mechanical understanding, and excellent IT abilities.
The predicted salary is between 32000 - 38500 £ per year.
A leading UK dealership specialising in heavy plant is looking for a Service Coordinator to join their team to hold responsibility for end to end management of servicing and repair activities, while managing resources to deliver an excellent and consistent level of service.
What’s on Offer:
- Health Cash Plan
- Free Physio
- Access 24/7 GP Service
- Enhanced Sick Pay
- Family Leave
- IVF Support
- Retirement Support
- Enhanced Pension
- Cycle to Work Discounts
Responsibilities:
- Co‑ordination of engineer diaries, materials, labour and other necessary resources required for the efficient completion of any job
- Quoting for any additional repairs identified as required
- Ensure compliance with all processes and dealer operating standards
- Ensure adherence to timeframes and technical information, and to close all jobs in a timely manner
- Strive to meet relevant KPIs
Qualifications:
- Excellent customer service skills both over the phone and email
- Understanding mechanical terminology and able to read and understand technical reports
- Strong IT skills
- Ability to work in a fast paced environment with conflicting priorities
- Ability to manage resources through planning and co‑ordination
Apply online or call 726 for a confidential discussion.
Locations
Service Co:ordinator Warrington employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co:ordinator Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the heavy plant industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to service coordination. Think about how your skills match the role and be ready to share examples of how you've managed resources or improved service delivery in the past.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with any software or tools commonly used in service coordination. Being able to discuss your proficiency can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Service Co:ordinator Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your experience in managing resources and coordinating activities, as well as any relevant skills in customer service and technical understanding.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your ability to handle conflicting priorities and your passion for delivering excellent service.
Show Off Your IT Skills: Since strong IT skills are essential for this role, don’t forget to mention any relevant software or tools you’re familiar with. This will show us that you can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you brush up on mechanical terminology and understand the technical reports related to heavy plant. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this position, prepare examples of how you've handled customer interactions in the past. Think about times when you resolved issues or went above and beyond to ensure satisfaction.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage conflicting priorities and coordinate resources effectively. You might want to share specific strategies or tools you use to keep everything on track, especially in a fast-paced environment.
✨Familiarise Yourself with KPIs
Understand the key performance indicators relevant to the role. Be prepared to talk about how you’ve met or exceeded KPIs in previous roles, as this will show your potential employer that you’re results-driven and focused on delivering excellence.