At a Glance
- Tasks: Manage complex fitness to practise cases and oversee external legal provider contracts.
- Company: Join Social Work England, a leader in regulatory services.
- Benefits: Competitive salary with growth potential and hybrid working options.
- Other info: Embrace a collaborative culture with strong values of integrity and ambition.
- Why this job: Make a real impact in the regulatory field from day one.
- Qualifications: Postgraduate education or equivalent experience in legal or regulatory environments.
The predicted salary is between 55242 - 57644 € per year.
Location: Sheffield/Hybrid working
Salary: GBP 55,242 per year rising to GBP 57,644 per year after successful completion of a 6‑month probationary period.
Vacancy Type: Full time, Permanent
Closing date: 17/05/2026
Overview
Are you an experienced legal services or regulatory professional looking to play a key role in the delivery of essential fitness to practise services? This brand new role at Social Work England will strengthen how we work with our external legal provider and manage complex fitness to practise cases.
About The Role
As a Case and Contract Manager you will shape the role, influence our approach, and make a visible impact from day one, working with a high level of autonomy. Your responsibilities include overseeing our external legal provider contract, providing senior direction on complex cases, and collaborating closely with our investigations team and Head of Investigations.
What You'll Do
- Act as the main point of accountability for our external legal provider, ensuring contractual, performance and financial requirements are met.
- Provide direction and instructions on complex fitness to practise cases, including during hearings.
- Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement.
- Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed.
- Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery.
- Make sound, independent decisions on complex or high‑risk regulatory issues.
- Produce clear, concise reports for senior leaders on performance, risk and contract matters.
- Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise.
- Share learning from cases, data and emerging themes to support good practice and continuous improvement.
- Provide advice and guidance to colleagues on case instructions and contract compliance.
About You
At Social Work England, our values guide how we work. We are fearless, independent, ambitious, act with integrity, and are collaborative and transparent. We are looking for someone who reflects these values in how they work and make decisions.
Qualifications
- Postgraduate level education or equivalent experience in a legal services, regulatory or statutory environment.
- A strong understanding of regulatory processes, including investigations, hearings and adjudication.
Case and Contract Manager employer: TipTopJob
Social Work England is an exceptional employer that values integrity, collaboration, and ambition, providing a supportive work culture where employees can thrive. Located in Sheffield with hybrid working options, we offer competitive salaries and opportunities for professional growth, allowing you to make a meaningful impact in the regulatory field from day one. Join us to be part of a team that prioritises continuous improvement and values your expertise in shaping essential fitness to practise services.
StudySmarter Expert Advice🤫
We think this is how you could land Case and Contract Manager
✨Tip Number 1
Network like a pro! Reach out to professionals in the legal and regulatory fields on LinkedIn. Join relevant groups and engage in discussions to get your name out there and learn about potential job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to fitness to practise services and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Focus on articulating your experience with complex cases and contract management clearly. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Case and Contract Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Case and Contract Manager role. Highlight your experience in legal services or regulatory environments, and don’t forget to showcase any relevant achievements that align with our values at Social Work England.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Be sure to mention how your skills and experiences will help us deliver essential fitness to practise services effectively.
Showcase Your Values:At StudySmarter, we value integrity, collaboration, and ambition. Make sure to weave these values into your application. Share examples of how you've demonstrated these traits in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you brush up on your knowledge of regulatory processes and fitness to practise services. Familiarise yourself with the key responsibilities of a Case and Contract Manager, especially around overseeing external legal providers and managing complex cases.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage contracts, lead investigations, and make sound decisions on high-risk issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Collaboration
Highlight your experience working with internal teams and external stakeholders. Be ready to discuss how you've built strong relationships in previous roles and how you can influence outcomes through collaboration and credibility.
✨Align with Their Values
Familiarise yourself with Social Work England's values: being fearless, independent, ambitious, acting with integrity, and being collaborative and transparent. Think of ways you can demonstrate these values during your interview, as cultural fit is just as important as skills.
