Bar Hill, Cambridge
GBP 28,000 + 25 Days Holiday + Bank Holidays + Private Healthcare and Dental + Joining Bonus (GBP 1,500 after 6 months) + Life Assurance (4x) + Company Pension (2 Employee, 5 Employer) + Income Protection + Enhanced Family Leave + Profit Sharing Bonus
Monday to Thursday 08:00 to 16:45, Friday 08:00 to 12:30
Overview
Customer Service Administrator required for a reputable manufacturing company. This is a great opportunity for someone looking for a varied role within a friendly company of approximately 100 employees offering long‑term job security.
The successful candidate will need experience working in a customer‑focused role within a technical industry and experience with Excel.
Responsibilities
- Use SAP and Excel for order processing and record‑keeping.
- Respond to customer queries and provide updates.
- Process orders, including updating POs, handling reworks and repairs, and raising credit/debit notes.
- Liaise with production teams to complete customer orders on time.
- Update price lists, quotes, customer details and other information on systems.
- Communicate with customers regarding BOMs and drawings.
Qualifications
- Experience in a customer support, sales or admin role.
- Experience working in a technical industry such as manufacturing, engineering, pharma, or similar.
- Proficiency in Excel.
