At a Glance
- Tasks: Drive online sales growth and enhance customer experience across our Shopify websites.
- Company: Join a dynamic home textiles business with a vibrant workplace culture.
- Benefits: Competitive salary, career development, and the chance to shape digital strategy.
- Other info: Opportunity for rapid career advancement into senior digital leadership.
- Why this job: Be a key player in transforming our digital presence and making a real impact.
- Qualifications: 3-5 years in eCommerce or digital roles, with strong analytical and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for an ambitious eCommerce professional ready to take the next step in their career. You will play a key role in the growth of our digital business. Taking ownership of our Shopify websites and digital channels, you will be responsible for driving traffic, conversion, customer retention and online revenue growth across our brands.
Working closely with the Managing Director and Operations Director, you will help improve customer experience, commercial performance and operational efficiency across the business, while supporting the continued growth of Happy Linen Company. We have a fantastic workplace culture and seek to attract candidates who will naturally operate in line with our Company framework. For the right person, this role offers a genuine opportunity to develop into a senior digital leadership position as the business continues to grow.
About Us: Portfolio Home is an established home textiles business supplying retailers across the UK and Ireland. Alongside Portfolio Home, we own Happy Linen Company, a growing children's brand focused on imaginative products, themed collections and creating products that make bedtime a dream.
Key Responsibilities:
- Own the performance and development of our websites.
- Drive the growth and performance of our online sales channels, identifying new opportunities to increase revenue and market share.
- Improve conversion rates, merchandising, customer journeys and average order value.
- Own customer retention initiatives including email marketing and lifecycle communications.
- Internally lead or manage external 3rd parties providing SEO and paid media across our websites including technical SEO, content optimisation, keyword strategy and link building.
- Support marketplace channels including Amazon, Debenhams, Wayfair and others.
- Analyse performance data and identify growth opportunities.
- Monitor website performance, customer behaviour and key KPIs, using insights to continuously improve online performance.
- Produce meaningful reporting across sales, margins, stock and profitability.
- Improve integrations between Shopify, Odoo, Linnworks, Klaviyo, n8n and other systems.
- Identify and implement practical AI and automation opportunities that improve efficiency and reduce manual processes.
What Success Looks Like Within Your First 12 Months:
- Improved website performance and increased customer engagement and conversion, meeting or exceeding the agreed targets and metrics.
- Increased online revenue, customer retention and overall digital channel profitability.
- Established a growth roadmap for our digital channels.
- Introduced automation opportunities that improve efficiency and scalability.
- Become a trusted contributor to the growth of the business.
- Have supported wider business projects and operational improvements.
What We're Looking For:
We are looking for someone with at least 3-5 years of relevant experience in a digital, eCommerce or technical role. This is a broad, technically demanding position spanning eCommerce management, systems/automation and digital marketing, and we are looking for candidates who can demonstrate strong skills across more than one of these areas.
Essential:
- Shopify or eCommerce platform experience.
- Strong commercial awareness and analytical mindset.
- Comfortable working with data, reporting and performance analysis.
- Self-motivated and able to take ownership of projects and outcomes.
- Strong organisational and communication skills.
- Demonstrable experience using AI tools, automation platforms or emerging technologies to improve efficiency, customer experience or business performance.
- SEO, CRO or digital marketing knowledge.
- A proven track record of improving customer engagement, conversion and online performance.
Digital Growth and eCommerce Manager in Burnley employer: TipTopJob
At Happy Linen Company, located in the vibrant Trafford Park area of Manchester, we pride ourselves on fostering a dynamic and inclusive workplace culture that encourages innovation and personal growth. As a Digital Growth and eCommerce Manager, you will not only have the opportunity to drive significant impact on our digital channels but also benefit from a clear pathway to senior leadership roles as we continue to expand. With competitive salaries and a commitment to employee development, we are dedicated to creating a rewarding environment for ambitious professionals looking to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Growth and eCommerce Manager in Burnley
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like TipTopJob are looking for when hiring for a Digital Growth and eCommerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to TipTopJob for the Digital Growth and eCommerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at TipTopJob as a Digital Growth and eCommerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out TipTopJob’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Growth and eCommerce Manager.
We think you need these skills to ace Digital Growth and eCommerce Manager in Burnley
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at TipTopJob, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with TipTopJob's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at TipTopJob. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at TipTopJob
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that TipTopJob uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at TipTopJob. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
