At a Glance
- Tasks: Support residents in living independently and manage day-to-day operations at Raglan Court.
- Company: Join Stonewater, a leading housing provider dedicated to quality homes and services.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Be part of a diverse team committed to equality and community support.
- Why this job: Make a real difference in people's lives while ensuring their safety and wellbeing.
- Qualifications: Experience in housing or customer service, strong IT skills, and a passion for helping others.
The predicted salary is between 27976 - 27976 £ per year.
Location: Brixham
Salary: A GBP 27,976 per annum
Vacancy Type: Permanent, Full Time (40 hours per week)
Closing Date: 15th June 2026
Overview
Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we are looking for a proactive and caring individual to join us at Raglan Court, a welcoming retirement living scheme in Southampton.
Responsibilities
- As Scheme Manager, you’ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently.
- You’ll take ownership of essential safety checks, including health and safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service.
- Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you’ll be confident in taking appropriate action to ensure residents’ wellbeing is always prioritised.
Qualifications & Skills
- Experience in housing or customer-facing roles.
- Strong IT skills (Microsoft Office) and a willingness to learn new systems.
- Excellent record keeping and attention to detail.
- A self-starter with great organisational skills and a passion for helping others.
- A clear communicator who works well with residents, colleagues, contractors, and external agencies.
- A practical problem solver who delivers high quality work and meets deadlines.
- Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.
Requirements
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
About Stonewater
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market.
Equality & Diversity
We are a Disability Confident Employer and are working towards accreditation as a Disability Confident Leader. We have also achieved accreditation for being an Advanced Employer in the Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and are working towards accreditation for our Menopause Friendly policy.
Stonewater reserves the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Scheme Manager in Brixham employer: TipTopJob
Stonewater is an exceptional employer dedicated to fostering a supportive and inclusive work environment, particularly for those passionate about enhancing the lives of residents in our retirement living schemes. With a strong commitment to employee growth, we offer comprehensive training and development opportunities, ensuring that our team members can thrive in their roles while making a meaningful impact in the community. Located in Brixham, you will be part of a caring culture that prioritises wellbeing and diversity, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager in Brixham
✨Tip Number 1
Network like a pro! Reach out to people in the housing and customer service sectors. Attend local events or join online groups where you can connect with others who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to scheme management and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your passion for helping others during interviews. Share specific examples of how you've made a difference in previous roles, especially in customer-facing positions. This will help you stand out as a caring candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Scheme Manager in Brixham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how you connect with our mission of supporting residents to live independently and safely.
Be Detail-Oriented:Make sure to highlight your attention to detail in your application. Mention any relevant experience with safety checks or compliance standards, as this is crucial for the Scheme Manager role.
Communicate Clearly:Use clear and concise language in your application. We appreciate good communication skills, so make sure your writing reflects your ability to convey information effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Before the interview, make sure you understand the role of a Scheme Manager inside out. Familiarise yourself with the responsibilities mentioned in the job description, especially around safety checks and compliance standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Scheme Manager, you'll be working closely with residents and colleagues. Prepare examples from your past experiences where you've successfully communicated or resolved issues. Highlight your customer service skills and how you've made a positive impact on others' lives.
✨Be Ready to Problem Solve
Think of scenarios where you've had to tackle challenges or manage risks. During the interview, be prepared to discuss how you approached these situations and what the outcomes were. This will showcase your practical problem-solving abilities, which are crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for new managers, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
