At a Glance
- Tasks: Act as the quality guru, ensuring customer satisfaction and operational excellence.
- Company: Join a forward-thinking manufacturing company with a focus on quality.
- Benefits: Enjoy 33 days holiday, ongoing training, healthcare, and a cycle to work scheme.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact by solving complex quality challenges and building strong client relationships.
- Qualifications: Experience in quality engineering and a knack for problem-solving required.
The predicted salary is between 55000 - 60000 £ per year.
Bridgwater, Somerset
Salary: GBP55,000 - GBP60,000
Benefits:
- 33 days holiday
- Ongoing training and development opportunities
- Cycle to work
- Healthcare package
- Christmas and New Year shutdown
The Role:
This position offers a highly visible, customer-facing remit, where you’ll act as a key interface between clients and internal functions. You’ll play a critical role in aligning customer expectations with operational capabilities while ensuring robust and sustainable quality solutions.
Key Responsibilities:
- Act as the primary quality contact for key customers, building trusted, long-term relationships
- Manage and resolve complex customer quality issues, ensuring expectations are met and aligned with operational capability
- Provide clear, confident communication and challenge where requirements are not achievable
- Support customer visits, audits, and review meetings
- Lead non-conformance investigations, root cause analysis, and corrective actions
- Deliver robust solutions that balance customer expectations and business capability
- Work closely with suppliers on quality concerns and improvements
- Identify and reduce process risks, improving consistency and performance
- Analyse defect trends and drive continuous improvement initiatives
- Support control plans, validation, and defect prevention activities
- Partner with Operations, Engineering, and Supply Chain teams to embed quality standards
- Provide coaching on quality tools, risk management, and problem-solving methods
- Support new product introduction and process changes
About You:
- Significant experience in a Quality Engineer or Process Engineer role within manufacturing
- A proven track record of building and developing strong client relationships
- Experience resolving complex quality challenges, balancing customer needs with operational realities
- Strong background in non-conformance, root cause analysis, and corrective action
- Knowledge of standards such as ISO 9001, ISO 13485, AS9100 (or similar)
- Excellent communication, influencing, and stakeholder management skills
Quality Engineer in Bridgwater employer: TipTopJob
Join a forward-thinking company in Bridgwater, Somerset, where as a Quality Engineer, you will thrive in a supportive work culture that prioritises employee development and well-being. With 33 days of holiday, a comprehensive healthcare package, and ongoing training opportunities, we empower our team to excel while fostering strong relationships with clients and internal teams. Experience a rewarding career that balances professional growth with a commitment to quality and customer satisfaction.
