Location: Bridgwater
Job type: Permanent
Hours: 37.5 hours per week Monday to Friday
Salary: A GBP 30,000 per annum
We are currently recruiting a Customer Service and Despatch Coordinator to join a successful and growing manufacturing business based in Bridgwater.
This is a varied role combining customer service, order management, dispatch coordination and export administration, making it an excellent opportunity for someone who enjoys being at the centre of the operation and keeping things moving smoothly from order through to delivery.
Responsibilities
- Managing customer orders from initial receipt through to successful delivery
- Keeping customers and account managers updated on order progress and delivery schedules
- Coordinating despatches with planning, production, warehouse and logistics teams
- Arranging UK and international deliveries and liaising with hauliers, freight forwarders and customers
- Monitoring shipments and taking ownership of any delivery issues or delays
- Preparing and maintaining accurate shipping, transport and export documentation
- Supporting customs and export requirements, including commodity codes and incoterms
- Obtaining transport quotations and helping to identify efficient and cost effective delivery solutionsMaintaining accurate customer, order and dispatch records
- Supporting improvement to customer service, logistics and dispatch process
About You
- Highly organized with excellent attention to detail
- Comfortable managing multiple prioitites in busy environment
- Confident communicator with customers, suppliers and internal teams
- A confident user of Microsoft Office and business systems
- Comfortable working collaboratively with different departments
Benefits
- Site based initially, with the opportunity to work from home 6 days a month after passing probation
- 22 days annual leave, increasing to 25 days with service, plus bank holidays
- 4 employer pension constribution
- Wellbeing and employee discount platform
- Gym discount and on:demand GP service
- Cycle to work scheme
- On site parking
- Sick pay
- Employee referral programme
Closing date is 01/11/2026
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Customer Service and Despatch Coordinator in Bridgwater employer: TipTopJob
As an Installation & Commissioning Engineer with us, you'll join a dynamic team in the vibrant London area, where flexibility in working hours allows for a balanced lifestyle. We pride ourselves on fostering a supportive work culture that encourages professional growth through ongoing training and development opportunities, alongside competitive salaries and performance bonuses. Our commitment to innovation and excellence ensures that you will be part of exciting projects that make a real impact in the industry.
