At a Glance
- Tasks: Lead operations to deliver high-quality homes and transform communities.
- Company: Sylfaen, a forward-thinking company focused on sustainable housing in South Wales.
- Benefits: Competitive salary, impactful work, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to community transformation and operational excellence.
- Why this job: Make a real difference in communities while leading innovative housing projects.
- Qualifications: Degree level education and experience in housing or construction sectors.
The predicted salary is between 93567 - 93567 € per year.
Location: Bridgend
Salary: A GBP 93,567 per annum
Closing Date: Tuesday 12th May 2026
Interview Date: Thursday 28th May 2026
At Sylfaen, we build high-quality, sustainable homes and communities across South Wales. We believe a home is more than just a structure; it is a reliable base for growth, connection, and possibility. Just as foundations support everything above them, we provide the stability that allows people and communities to thrive.
Launched in 2026, Sylfaen (Welsh for foundation) is a commercially agile subsidiary of the Valleys to Coast Group. We operate with the authority of an industry expert and the visionary drive of a growth-oriented business, yet our core is always grounded in the warmth of community.
Purpose
The Director of Operations for Sylfaen is a pivotal role, reporting to the Executive Team, and is responsible for the strategic leadership and operational oversight of all operational services across the organisation. The focus is on delivering high-quality, efficient, and customer-focused services that drive performance against corporate objectives. The Director of Operations occupies a critical, strategic, and highly outward-facing leadership position within the Valleys to Coast Group. This role is instrumental in actualising the Group's ambitious development agenda, which is centred on the delivery of up to 300 new, high-quality homes annually. Beyond housing delivery, the Director is also the driving force behind major, complex regeneration programmes. These programmes are designed to be transformative, turning existing estates and town centres into thriving, sustainable, and truly vibrant communities that enhance the quality of life for all residents.
As a pivotal member of the organisation, the Director of Operations reports directly to the Managing Director of Development and Regeneration, holding ultimate responsibility for both the strategic direction and the detailed operational oversight of all service delivery functions across Valleys to Coast. The core mandate of this leadership role is to ensure the delivery of high-quality, highly efficient, and deeply customer-focused services. This operational excellence is paramount, directly driving and measuring the organisation's performance against its key corporate objectives and ensuring the Group achieves its mission.
Person Specification
Qualifications
- Educated to degree level or equivalent (Essential)
- Professional qualification e.g. CIOB, RICS, MAPM (Desirable)
Knowledge
- Proven track record as an Operations Director / Delivery Director / Development Director in the housing, property, or construction sectors;
- Extensive knowledge of contractor-side operations and effective contract management (JCT/NEC);
- Skilled in stakeholder and partner engagement, with experience of managing complex multi-party projects;
Skills
- Results-driven, with a relentless focus on operational excellence and customer satisfaction;
- Strong leadership presence, able to inspire and empower teams;
- Collaborative and outward-facing, able to build strong relationships across the sector;
- Commercially aware, with the ability to balance financial outcomes and customer value;
- Resilient, adaptable, and solutions-focused;
- A role model for Valleys to Coast Group's values, culture, and behaviours;
Experience
- Excellent leadership experience, with a proven ability to build and inspire high-performing teams.
- Significant experience of working in a housing related environment (desirable);
- Extensive experience in delivering Build-for-sale housing - with strong understanding of customer care, aftersales, and defects resolution.
- Regeneration projects - estate renewal, town-centre, and community transformation.
- Complex mixed-use/mixed-tenure schemes - coordinating across residential, commercial, and community uses.
Locations
Director of Operations in Bridgend, Wales employer: TipTopJob
At Sylfaen, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Bridgend. Our commitment to employee growth is evident through our focus on professional development and the opportunity to lead transformative projects that enhance community living. With competitive salaries and a strong emphasis on work-life balance, we ensure that our team members thrive both personally and professionally while making a meaningful impact in the housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations in Bridgend, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and construction sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Sylfaen and its projects thoroughly. Understand their mission and values, and think about how your experience aligns with their goals. Practise common interview questions and prepare some thoughtful questions to ask them too.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've led teams to success in previous roles. Highlight your experience in managing complex projects and driving operational excellence, as these are key for the Director of Operations role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Sylfaen. Don’t forget to tailor your CV and cover letter to highlight your relevant experience and skills!
We think you need these skills to ace Director of Operations in Bridgend, Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Director of Operations role. Highlight your experience in housing, property, or construction sectors, and showcase your leadership skills. We want to see how you can drive operational excellence!
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for Sylfaen. Share your passion for community development and how your background aligns with our mission. Remember, this is your chance to shine!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your results-driven approach. Use metrics where possible to show how you've improved operations or customer satisfaction in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you thoroughly understand Sylfaen's mission and values. Familiarise yourself with their projects, especially in housing and community regeneration. This will help you demonstrate your alignment with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams and managed complex projects in the past. Highlight your ability to inspire and empower others, as this is crucial for a Director of Operations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Since stakeholder engagement is key for this role, think of ways you've effectively collaborated with various parties in previous positions. Be ready to discuss how you’ve navigated challenges and built strong relationships, as this will showcase your collaborative nature.
✨Be Results-Driven
Emphasise your focus on operational excellence and customer satisfaction. Prepare to discuss specific metrics or outcomes from your past roles that demonstrate your results-driven approach. This will resonate well with Sylfaen's commitment to delivering high-quality services.
