At a Glance
- Tasks: Engage with customers through calls, emails, and webchat to drive sales.
- Company: Join a dynamic team in Leeds focused on growth and customer satisfaction.
- Benefits: Enjoy a competitive salary, pension scheme, staff discounts, and birthday off.
- Other info: Opportunity for career growth and annual salary reviews.
- Why this job: Perfect for those who thrive in fast-paced environments and love building relationships.
- Qualifications: Experience in sales or customer service with strong communication skills.
The predicted salary is between 26000 - 26000 £ per year.
Location: Leeds (LS9)
Salary: A GBP 26,000 per annum
Job Type: Full-time, Permanent (37.5 hours per week)
About The Role
Our client is currently recruiting for a proactive and commercially minded Internal Sales Executive to join their growing team in Leeds. This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships with customers, and is confident in both inbound and outbound sales activity.
Key Responsibilities
- Handle incoming customer enquiries via phone, email, and live webchat in a professional and timely manner.
- Proactively follow up on customer quotations through outbound calls, converting opportunities into confirmed sales.
- Conduct after-sales follow-ups to ensure customer satisfaction and identify further sales opportunities.
- Manage a high volume of customer queries, taking full ownership from initial contact through to resolution.
- Provide regular updates to customers regarding orders, deliveries, and any potential issues.
- Liaise with internal departments, suppliers, and third-party couriers to ensure smooth order fulfilment.
- Maintain accurate and detailed records of all customer interactions within internal systems.
- Support the wider sales function by identifying upselling and cross-selling opportunities.
Skills And Experience Required
- Previous experience in an internal sales, sales support, or customer service role with a strong commercial focus.
- Confident in making outbound sales calls and following up on leads/quotations.
- Excellent communication skills, both written and verbal.
- Target-driven with a positive and proactive attitude.
- Strong organisational skills and ability to manage multiple tasks effectively.
- Comfortable working in a fast-paced, high-volume environment.
- Good IT skills, including Microsoft Office and CRM systems.
Working Hours
37.5 hours per week, Monday to Friday (office hours). Saturday working required on a rota basis.
Salary and Benefits
- Basic salary of A GBP 26,000 per annum.
- Company pension scheme.
- Staff discount on products.
- Free on-site parking.
- Life insurance.
- Referral programme.
- Birthday off after one year of service.
- Annual salary review after one year of service.
Internal Sales Executive in Bradford employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive in Bradford
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your experience in sales and customer service. This will help you feel confident when you’re on the phone or in an interview.
✨Tip Number 3
Follow up after your application! A quick email or call to express your continued interest can keep you on their radar. It shows you're proactive and really want the job!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and ace those sales calls. Let’s get you that Internal Sales Executive role!
We think you need these skills to ace Internal Sales Executive in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous sales roles and any customer service experience to show us you’re the right fit for the Internal Sales Executive position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your proactive attitude and communication skills make you a perfect match for our team.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s hitting sales targets or improving customer satisfaction, we want to see how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TipTopJob
✨Know Your Product Inside Out
Before the interview, make sure you understand the products or services the company offers. This will help you answer questions confidently and show that you're genuinely interested in what they do.
✨Practice Your Sales Pitch
Since this role involves sales, prepare a brief pitch about how you would approach a potential customer. Practising this can help you articulate your thoughts clearly during the interview.
✨Showcase Your Communication Skills
As an Internal Sales Executive, communication is key. Be ready to demonstrate your verbal and written skills. You might even want to prepare examples of how you've successfully handled customer queries in the past.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a high volume of customer queries or following up on leads. Think of examples from your previous experience that highlight your problem-solving abilities.