At a Glance
- Tasks: Provide top-notch technical support and troubleshoot cutting-edge equipment.
- Company: Join a leading European firm in engineering and environmental tech.
- Benefits: Competitive salary, career growth, modern office, and inclusive culture.
- Other info: Dynamic role with continuous learning and development opportunities.
- Why this job: Make a real impact while working with innovative technologies.
- Qualifications: Degree in engineering or equivalent experience in instrumentation.
The predicted salary is between 40000 - 80000 £ per year.
Graduate/Entry: Level Opportunity: Technical Support Engineer
Penguin Recruitment is proud to partner with a prominent European leader in engineering and environmental instrumentation.
Backed by over 15 years of collaboration with this industry powerhouse, this is your chance to step into a career with a company that is at the forefront of acoustics, air quality, and vibration technology.
Recognised for cutting‑edge solutions and innovation, they work with top‑tier industries such as aerospace, automotive, train manufacturing, and audio engineering.
This family‑run company is celebrated not only for its advanced technologies but also for providing a supportive and collaborative team environment.
If you are a recent graduate or early in your professional journey, this is a unique opportunity to grow your skills, contribute to transformative projects, and build a fulfilling career in one of the most dynamic industries.
- Step into the role of Technical Support Engineer
- Work with leading technologies: engage with state‑of‑the‑art systems, from noise and vibration monitoring to air quality instruments and acoustic cameras.
- Create a real impact: solve complex technical challenges for a diverse range of industries and clients.
- Learn and grow every day: gain valuable cross‑disciplinary experience in a supportive environment.
- Contribute to projects that matter: play a critical role in translating top‑notch technical solutions to meet real‑world customer needs.
Key Responsibilities
- Deliver exceptional customer support via phone, email, and remote sessions.
- Troubleshoot and resolve hardware and software issues for cutting‑edge measurement and analysis equipment.
- Configure and pre‑commission market‑leading instruments before shipment.
- Assist clients with equipment setup, calibration, and training both remotely and on‑site.
- Create and update user guides, technical documentation, and troubleshooting materials.
- Support firmware and software updates while ensuring compliance with quality and safety standards.
- Travel for customer demonstrations or site visits to deepen your understanding of the technology.
- Who We’re Looking For
• A degree (or equivalent) in
- Electronics Engineering
- Acoustical Engineering
- Audio Engineering
- Instrumentation
- Electrical Engineering
- Alternatively, equivalent technical experience in instrumentation or measurement systems is welcomed.
- Preferred Qualifications
- Experience with scientific or industrial instrumentation.
- Customer‑facing troubleshooting expertise.
- Proven ability to remotely diagnose technical issues.
- Hands‑on experience with equipment installation and commissioning.
- The Benefits You’ll Receive
- Career growth: competitive salary with room for progression.
- A fantastic work setup: modern Bedford‑based office with free parking and access to lakes and parks for rejuvenating lunchtime walks.
- Support and inclusion: a collaborative and inclusive workplace that prioritizes its people.
- Learning opportunities: continuous skill development in a cutting‑edge industry.
- Impactful work: the chance to collaborate on projects that matter, utilizing state‑of‑the‑art technology to meet real‑world needs.
This is your opportunity to join a forward‑thinking company and thrive in a rewarding profession as a Technical Support Engineer.
Don’t miss the chance to innovate, learn, and make a difference.
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