At a Glance
- Tasks: Lead a team to provide high-quality, person-centred care for individuals with complex needs.
- Company: Join Shaftesbury North East, a champion of flexible, person-led support.
- Benefits: Enjoy a competitive salary, birthday off, CQC bonuses, and generous annual leave.
- Other info: Dynamic role with ongoing training and opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: 2 years experience in supported living and a Level 5 Diploma in Health and Social Care.
The predicted salary is between 30000 - 30000 € per year.
Location: Shaftesbury North East
Sector: Supported Living Complex Needs Adult Social Care
Are you passionate about making a real difference in people's lives? Do you have the experience and drive to lead high-quality, person-centred care for individuals with complex needs? If so, we'd love to hear from you.
Who We Are Looking For
We're on the lookout for a dedicated and experienced Service Delivery Lead to join our team at Shaftesbury North East. You'll work closely with our Complex Care Manager to support individuals with a range of challenging and complex needs, ensuring they live full, meaningful lives.
What You'll Need
- Minimum 2 years experience supporting individuals with challenging behaviour in a supported living setting.
- Experience in Positive Behaviour Support (PBS) and managing multi-site services.
- Full UK Driving License, and access to your own vehicle.
- Proven ability to support individuals with diverse needs including:
- ADHD
- Learning Disabilities
- Autism
- Foetal Alcohol Syndrome
- Personality Disorders
- Sensory Processing Needs
- Level 5 Diploma in Health and Social Care (or willingness to work towards it).
- On-call availability as part of the role.
About The Role
- Provide leadership and guidance to staff across multiple sites.
- Ensure the highest standards of care and support are consistently delivered.
- Develop and implement systems and processes that promote quality, safety, and inclusion.
- Collaborate with governing bodies and contribute to new business opportunities.
You will be part of Shaftesbury North East, a service that champions flexible, person-led support for people with a wide range of needs. There will be a requirement to provide a presentation at interview stage.
Why Join Shaftesbury?
We believe that everyone deserves a life that adds up: full of opportunity, connection, and joy. That's why we invest in our people and celebrate the incredible work they do.
Here’s What We Offer
- Birthday Off: Celebrate your day with a paid day off
- CQC Bonus: A GBP 30 voucher for a Good rating, A GBP 50 for Outstanding.
- Recognition Rewards: Be celebrated for going above and beyond.
- Excellent Training: Ongoing development and learning opportunities.
- Generous Annual Leave: 25 days + 8
Service Delivery Leader in Bath employer: TipTopJob
At Shaftesbury North East, we are committed to creating a supportive and inclusive work environment where our employees can thrive. As a Service Delivery Leader, you will benefit from excellent training opportunities, generous annual leave, and unique perks like a birthday off and recognition rewards for your hard work. Join us in making a meaningful impact in the lives of individuals with complex needs while enjoying a fulfilling career in a compassionate and dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Leader in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Service Delivery Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for that presentation! Since you'll need to showcase your skills at the interview, practice delivering a clear and engaging presentation about your experience with complex needs. Make it personal and relatable to show your passion for the role.
✨Tip Number 3
Research the company culture! Dive into Shaftesbury's values and mission. Tailor your conversations during interviews to reflect how your experience aligns with their commitment to person-centred care and quality support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a difference in people's lives.
We think you need these skills to ace Service Delivery Leader in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Delivery Leader role. Highlight your experience with complex needs and any relevant qualifications, like your Level 5 Diploma in Health and Social Care. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for making a difference in people's lives and how your experience fits the role. Be sure to mention your leadership skills and any specific examples of how you've supported individuals with challenging behaviours.
Showcase Your Experience:In your application, don’t just list your past jobs—tell us about your achievements! Use specific examples that demonstrate your ability to lead teams and deliver high-quality care. We love hearing about real-life situations where you made an impact.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you brush up on your knowledge of Positive Behaviour Support (PBS) and the specific needs of individuals with complex behaviours. Being able to discuss your experience and how it relates to the role will show that you're not just a good fit, but that you're genuinely passionate about making a difference.
✨Showcase Your Leadership Skills
As a Service Delivery Leader, you'll need to demonstrate your ability to lead and guide staff effectively. Prepare examples from your past experiences where you've successfully managed teams or implemented systems that improved care quality. This will highlight your leadership capabilities.
✨Prepare for the Presentation
Since you'll be required to give a presentation during the interview, take this opportunity to showcase your communication skills. Keep it engaging and relevant to the role. Practice beforehand to ensure you’re confident and can convey your ideas clearly.
✨Ask Thoughtful Questions
Interviews are a two-way street, so come prepared with questions that show your interest in the organisation and the role. Ask about their approach to person-centred care or how they support staff development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
