At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Join an award-winning telecoms franchise known for excellence.
- Benefits: Starting salary of GBP 27,495 plus uncapped commission and exclusive staff discounts.
- Other info: Enjoy regular team events and opportunities for personal growth.
- Why this job: Be part of a fun, fast-paced environment where your efforts are recognised and rewarded.
- Qualifications: Experience in retail or telecoms, with strong leadership and communication skills.
The predicted salary is between 27495 - 37000 £ per year.
Location: Aldershot
Basic Salary: GBP 27,495 OTE: GBP 34,000 – 37,000+ per annum
Shift and schedule: Trading hours are 9 am – 5:30 pm, Monday to Saturday, and closed on Sundays. 5 over 7 day working pattern.
What's In It For You
- Starting salary of GBP 27,495 per annum.
- Monthly commission, paid on performance, with an uncapped structure that rewards results.
- Join an award‑winning franchise recognised for excellence within the telecoms industry.
- Enjoy exclusive staff discounts on phones, plans, and accessories, plus extended perks for friends and family.
- Access premium accessories at cost price, ideal for tech lovers and savvy savers alike.
- Regular team incentives, social events, and monthly recognition awards to celebrate wins and keep things fun.
More About The Role
- Welcoming customers into the store and setting the tone for a professional, approachable, and customer‑first environment.
- Leading by example on the shop floor, offering tailored advice on mobile plans, handsets, broadband, and tech accessories based on each customer's needs.
- Managing day‑to‑day operations, ensuring the team delivers outstanding service and achieves commercial targets.
- Coaching and motivating team members to hit KPIs, build product knowledge, and grow confidence in selling and upselling telecom solutions.
- Overseeing the sales floor, stepping in to support team members, resolve customer queries, and drive performance.
- Monitoring and maintaining stock levels, processing deliveries, and ensuring all products are merchandised in line with brand standards.
- Handling transactions, returns, and customer escalations with confidence and care, ensuring every customer leaves satisfied.
- Taking ownership of store presentation, compliance, and cleanliness, ensuring everything runs smoothly behind the scenes.
- Reporting on daily/weekly sales figures, identifying areas for improvement, and putting plans in place to boost results.
- Feeding back insights to area managers and the wider franchise group to help shape promotions, training needs, and operational improvements.
- Bringing energy, organisation, and initiative, being the go‑to person when things need sorting quickly and effectively.
Successful Applicant
- Proven background in a telecoms, tech, or customer‑focused retail/sales environment.
- Confident leading from the front, experienced in coaching and motivating teams to smash sales targets.
- Thrives in fast‑paced, target‑driven settings where every day brings something new.
- Strong track record of delivering results, both individually and through others.
- Hands‑on and proactive, just as comfortable rolling up your sleeves on the shop floor as you are reviewing performance.
- Passionate about tech and telecoms, staying up to date with the latest products, plans, and market trends.
- Clear, confident communicator who knows how to get the best out of their team and build customer trust.
- Positive, solutions‑focused attitude, driven by hitting goals and creating a brilliant in‑store experience.
- Comfortable working independently and making decisions that benefit the team, the customer, and the business.
Assistant Manager employer: TipTopJob
Join an award-winning franchise in Aldershot that not only values your contributions but also offers a vibrant work culture where team spirit thrives. With competitive salaries, uncapped commission structures, and exclusive discounts on the latest tech, you'll find plenty of opportunities for personal and professional growth while enjoying regular team incentives and recognition events. This is a place where your passion for telecoms can shine, and your efforts are celebrated, making it an excellent employer for those seeking a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the telecoms industry. You never know who might have a lead on that perfect Assistant Manager role or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to showcase your experience in coaching teams and smashing sales targets. Show them you're not just a fit for the role, but the perfect match for their culture.
✨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or in front of the mirror. Focus on communicating your passion for tech and how you can lead a team to success in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant Manager role. Highlight your background in telecoms or retail, and don’t forget to showcase any leadership experience you have!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about tech and how you can lead a team to smash those sales targets. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements:When detailing your experience, focus on specific achievements. Did you boost sales in your last role? Share those numbers! We love seeing how you've made an impact in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our award-winning team!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you brush up on the latest telecoms products and trends. Being able to discuss current mobile plans or tech accessories will show that you're passionate about the industry and ready to lead your team with confidence.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully coached and motivated teams in the past. Think about specific situations where you helped someone achieve their targets or improved team performance, as this will demonstrate your ability to lead from the front.
✨Customer-Centric Mindset
Be ready to talk about how you create a positive customer experience. Share stories where you resolved customer issues or went above and beyond to ensure satisfaction, highlighting your commitment to a customer-first approach.
✨Bring Energy and Initiative
During the interview, let your enthusiasm shine through! Discuss how you take ownership of tasks and drive results, and be prepared to share how you handle fast-paced environments. This will show that you're proactive and ready to tackle challenges head-on.
