Job Title: Event Operations Manager : 5 Star Hotel
Salary: Up to A GBP 50,000 + Service Charge
Location: West of London
We are working with a leading luxury hospitality group seeking an Event Operations Manager for a prestigious 5 star Hotel west of London. This is an exciting opportunity for an experienced hospitality professional to lead the smooth running of the Events Operations department, delivering exceptional service across a diverse range of luxury corporate and social events.
Key Responsibilities
- Lead and manage the Events Operations team, ensuring consistently high standards of service and guest satisfaction
- Oversee the set:up and operation of event spaces, ensuring all rooms and facilities are presented to the required standards
- Conduct daily pre:shift briefings, allocate responsibilities and ensure effective staffing levels across events
- Work closely with all departments to ensure seamless communication and event delivery
- Manage departmental stock, ordering, payroll and operating costs in line with financial targets
- Manage training, development and performance reviews, supporting the team to achieve their individual and departmental goals
- Monitor guest feedback and service levels, identifying opportunities to improve the overall guest experience
- Manage agency staffing requirements and forecasts, ensuring staffing levels meet business demands
Skills And Experience
- Previous experience in a similar Events Operations role within a luxury or 5 star hotel
- Strong knowledge of event operations and high:end food and beverage service
- Excellent leadership, communication and interpersonal skills
- Highly organised with strong attention to detail and the ability to manage multiple events and priorities
- Commercially aware with experience managing costs, payroll, stock and budgets
- Confident in handling guest feedback
- Strong coaching, training and team development skills
- Passionate about delivering exceptional guest experiences and luxury service standards
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Event Operations Manager : 5 Star Hotel in Ascot employer: TipTopJob
As an Installation & Commissioning Engineer with us, you'll join a dynamic team in the vibrant London area, where flexibility in working hours allows for a balanced lifestyle. We pride ourselves on fostering a supportive work culture that encourages professional growth through ongoing training and development opportunities, alongside competitive salaries and performance bonuses. Our commitment to innovation and excellence ensures that you will be part of exciting projects that make a real impact in the industry.
