Accommodation Support Officer

Location: HMP Merseyside

Hours: Part time 18.5 hours per week

Salary: Starting from GBP 24,650 to GBP 29,000 per annum + Benefits

Contract: Permanent

Closing Date: 18 June 2025

Join our team as an Accommodation Support Officer and support our participants with their housing needs.

You\’ll work with a caseload of adult males either residing within a custody environment or on license within the community. In partnership with probation practitioners, you\’ll complete initial assessments to understand their specific needs, and then create tailored accommodation plans to meet these through an agreed number of interventions. This will include ensuring that the participants are aware of any decisions that affect them, plus informing them of their rights within the process.

We pride ourselves on delivering person-focused services. This means you may possess a desirable transferable skill set. However, we appreciate that not everyone can tick every box, so long as you are engaging and comfortable working with a diverse range of people from various backgrounds, we can provide on-site training and support to enable you to develop your knowledge and skills.

We need your excellent interpersonal skills to create and maintain effective professional relationships with both our participants and external stakeholders. We\’re looking for an excellent role model who can encourage positive changes in attitudes and behaviour.

In return for your dedication, knowledge, and commitment, we\’re offering a competitive salary starting from GBP 24,650 to GBP 29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension: 5% Employee, 5% Employer
• Healthcare Cash Plan, including 3x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub: an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There\’s an easy-to-apply route below to upload your CV. If you need any further information, talk to our experienced Internal Recruitment Team.

Communities and Education Division is part of an employee-owned organisation, and we continually pride ourselves on our sense of community, both in the incredible work we do throughout the UK and Ireland, and internally with our employee owners. People are at the front, centre, and heart of every service we provide and each decision we make.

Apply today: jobs.seetec.com/job/invite/31564/

Key Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation, and need
• Record progress and outcomes timely and accurately using case management system
• Maintain contact with participants, identifying any emerging risks and concerns

Skills And Experience

Experience or knowledge of Accommodation (including legislation): desirable

• Highly effective interpersonal and communication skills both verbally and in writing
• Ability to establish and maintain effective working relationships
• Experience or knowledge of the work of the Criminal Justice System
• Good organisation skills and ability to meet deadlines

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including CFO Activity Hubs, Accommodation, Personal Wellbeing, and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.

We are committed to combining our knowledge, skills, and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilling lives.

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