Sales Engineer \ Commercial Engineer in City of London

Help us drive revenue growth! We're looking for our first dedicated sales engineer to convert Tiptap users and prospects into customers. You will work closely with the entire team, sharing your unique insights from sales meetings and your daily work with users to help us continue building something people want.

Agents interact with them through APIs and structured data like JSON. While the vast majority of users have no idea about the underlying technology, and even most web-savvy people think of a text editor as a simple piece of HTML, most of the content on the web comes through them. Building document editing tools yourself feels like a Rubik's Cube that's almost solved.

With 37k GitHub stars and over 45M npm downloads per month, Tiptap is the most popular open-source editor framework worldwide, used by tens of thousands of businesses such as Anthropic, Spotify, and GitLab to build advanced content editing experiences into their apps. Our mission is to shape the future of how content is created on the web.

• Role: Sales Engineer
• Employment Type: Full-time, permanent
• Location: 100% remote in Dublin, London, or US East (US citizen/visa only)
• Annual Vacation: 30 days
• Annual Training Budget: $1,000
• Inflation Compensation: 2% annual salary increase to compensate for average inflation
• Office Retreat: Every call you join, every demo you build, every prospect you unblock turns into revenue, into products our customers ship, and into the signal that shapes our roadmap.

We believe in the power of open source and community collaboration. We encourage rapid iteration and continuous learning to solve the web's biggest challenges.

• Languages: Java
• Databases: Oracle

Four times a year, we host five-day hackathons in person at our Berlin HQ, travel covered. The purpose of the hackathon is to strengthen our team culture, hack and experiment with cutting-edge technologies and use cases around content editing, and celebrate our achievements.

• Run technical deep-dives with prospect engineering teams
• Proficient in JavaScript / TypeScript and can write clean code and prototype customer-facing applications quickly.
• Hands-on React and Node.js experience across frontend and backend.
• Proven customer-facing experience in a technical role like Sales / Solutions Engineering, DevRel, Forward Deployed Engineering, or as a Founding Engineer or technical co-founder.
• Native or near-native English. The vast majority of customer conversations are conducted in English.
• Clear, precise, and able to translate complex technical topics for an engineering audience.

Bonus: You've owned a customer relationship end to end, not just the code: your own company (exit, pivot, or honest flameout), a paid product you sold and supported, or an OSS project people depend on.

Intro Call: If we like your application, we will have a 30-minute video call to explore mutual fit.

Deep Dive: If we both want to take it to the next level, we will have a 45–60-minute video call to talk about sales and engineering in detail and your past achievements.

Day one you're already in real sales calls next to our AE and engineers, learning the product and the customers fast. Your first month is hands-on: building demos, writing code, talking to prospects, owning it from the start.