At a Glance
- Tasks: Assist customers with building materials and ensure excellent service.
- Company: Join a family-run builders merchant with over 100 years of experience.
- Benefits: Full-time, permanent position with a supportive team environment.
- Other info: Opportunity for personal training and development in a friendly workplace.
- Why this job: Be part of a dynamic team and help customers with their building projects.
- Qualifications: Experience in the builders merchant industry and strong customer service skills.
The predicted salary is between 20250 - 24750 £ per year.
Our Wolverhampton branch is looking for a Builders Merchant Sales Assistant with previous Builders Merchant experience is required to join a family run builder`s merchant.
Tippers have been supplying building and landscaping materials to trade and the public for over 100 years.
Tippers have 14 branches across the Midlands which focus on extensive stock holding and excellent customer service.
- Job Summary/Overall Scope of Position
- To ensure that all customers are served in a prompt and efficient manner in line with Business Objectives
- To promote, improve and increase profitable Sales for the Company by creating
- Good customer liaisons and communications
- Liaising with Manufacturers and Suppliers to further promote Sales where necessary
- Provide an after-sales service to customers where necessary
- To react promptly and accurately to all tenders, quotations and estimates in accordance with Company pricing policies and procedures
- Improve and maintain good product knowledge of all products stocked and displayed and generally keep aware of products available in the market place
- Any other duties associated with this position
The ideal candidate will be
- Experienced in the builders Merchant’s industry is essential to this role
- Focused on delivering outstanding customer service throughout
- Have a high level of self-motivation
- Ability to work alone
- Ability to communicate at all levels professionally
- Achieve sales targets and maintain profit margins
- To have persistence to ensure objectives are met
- Computer literate
- Smart Appearance
- To share a responsibility with the Management for your own personal training and development
- Prioritise work and maintain tidy and organised work area/records
- Have a full clean Driving Licence
Hours of work will be between 7am till 4.30pm Monday to Friday and alternate Saturdays 8am till 12 noon.
The above job description is designed to indicate the general scope of the role and will be subject to periodic review.
- Job Types: Full-time, Permanent
- #J-18808-Ljbffr
Builders Merchant Sales Assistant in Wolverhampton employer: Tippers
As a local family business in Birmingham, we prioritise our people and community, making us an exceptional employer for those looking to thrive in the building materials industry. We offer competitive pay, staff discounts, and ample training and development opportunities, all within a supportive work culture that values fairness and responsibility. Join us to build lasting relationships while enjoying unique benefits like an extra holiday for your birthday and a cycle to work scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Builders Merchant Sales Assistant in Wolverhampton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Tippers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Tippers!
We think you need these skills to ace Builders Merchant Sales Assistant in Wolverhampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Tippers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Tippers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Tippers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Tippers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
