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- Tasks: Lead a team, boost sales, and enhance customer relationships in a dynamic branch environment.
- Company: Join Tippers, a family-run builders merchant with a passion for quality and community.
- Benefits: Enjoy staff discounts, cycle to work scheme, and an extra day off for your birthday!
- Other info: Work Monday to Friday with alternate Saturdays; great opportunities for personal growth.
- Why this job: Take the next step in your career while making a real impact in a supportive team.
- Qualifications: Experience in branch management or as an assistant manager is essential.
The predicted salary is between 30000 - 40000 £ per year.
Tippers Building Materials is a local independent family run Builders Merchants providing quality building materials for trade and DIY, with 14 branches across the midlands. We are hiring for a Branch Manager at our Bidford branch.
The Branch Manager role will be ideal for an existing branch manager or assistant manager who is looking to take the next step in their career, within builders merchanting. Being a Tippers Branch Manager will involve developing your team so that they reach their full potential. Putting customer service at the centre of what we do is key to building the relationships required to take the branch forward.
Why choose Tippers?
- We are very passionate about looking after the health and wellbeing of all our staff; therefore, we have launched our fresh fruit bowls in and around our branches for all our staff to encourage healthy eating.
- You will be eligible for staff discount (after 6 months service) on our product range.
- We offer a cycle to work scheme open to all staff.
- If your birthday would fall on a working day, we encourage staff to enjoy an extra day off on us to celebrate.
Overall Scope of Position – Branch Manager
- To manage and take responsibility for the operation of the branch in conjunction with Head Office, to include all Sales, Security, Health & Safety, People Management, Systems, Company Policies and Procedures.
- To proactively promote and increase profitable Sales in line with the Company’s Business Objectives.
- To promote, improve and increase profitable Sales for the Company by creating good customer liaisons.
- To ensure that all customers are served in a prompt and efficient manner.
- Identifying and contacting new and potential customers and engaging with existing customers, visiting their sites when required. Developing customer relations is very important to us.
- To assist as required with the training, motivation, appraisal and on-going evaluation of Staff.
- Having awareness at all times of Company procedures and pricing policies and ensuring that all Staff comply with them.
- Liaising with Manufacturers and Suppliers to further promote Sales where necessary.
- Provide an after-sales service to customers where necessary.
- Improve and maintain good product knowledge of all products stocked and displayed and generally keep aware of products available in the market place.
- To assist with the reorganisation, promotion, development and future of the Depot along with creating a warm and friendly branch environment.
Branch Manager - Performance Standards:
- A high level of self-motivation with the ability to work alone.
- Ability to communicate at all levels professionally.
- Achieve sales targets and maintain profit margins.
- To have persistence to ensure objectives are met.
- Smart Appearance.
- To share a responsibility with the Senior Management for your own personal training and development.
- Prioritise work and maintain tidy and organised work area/records.
Hours of work will be Monday to Friday 7.00am till 4:30pm and alternate Saturdays 8am till 12 noon. The above job description is designed to indicate the general scope of the position and will be subject to periodic review. Salary and package will be negotiable dependent upon experience.
Branch Manager employer: Tippers
Contact Detail:
Tippers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the builders merchanting industry. Attend local events or trade shows where you can meet potential employers and showcase your passion for customer service and team development.
✨Tip Number 2
Prepare for interviews by researching Tippers Building Materials thoroughly. Understand their values, products, and what makes them unique. This will help you demonstrate how you can contribute to their mission of excellent customer service.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've developed teams in the past. Highlight your ability to motivate staff and improve sales, as these are key aspects of the Branch Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Tippers family and contributing to our friendly branch environment.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your commitment to customer service. We want to see how you’ve built relationships in the past and how you plan to keep our customers happy at Tippers.
Tailor Your Experience: Don’t just send a generic CV! Tailor your experience to match the Branch Manager role. We’re looking for someone who can develop their team and drive sales, so showcase any relevant achievements that demonstrate these skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Make it easy for us to see why you’re the perfect fit for the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us at Tippers!
How to prepare for a job interview at Tippers
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of building materials and the specific products Tippers offers. Being able to discuss their range confidently will show that you're genuinely interested in the role and understand the business.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll be responsible for developing your team. Prepare examples of how you've successfully led a team in the past, focusing on training, motivation, and achieving sales targets. This will demonstrate your capability to take the branch forward.
✨Customer Service is Key
Tippers places a strong emphasis on customer service. Be ready to share your experiences in building customer relationships and how you've handled challenging situations. Highlighting your commitment to excellent service will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or future goals for the branch. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.