HELLO, WE’RE TIPJAR THE ROLE We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from Ti PJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures Ti PJAR becomes an essential part of how they operate. Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership. Actively manage client goals, platform adoption, and
Remote enterprise customer success manager in Broxburn employer: TiPJAR
At TiPJAR, we pride ourselves on being a values-led, people-first company that fosters a collaborative and innovative work culture. As an Operations Manager, you'll enjoy flexible working options, opportunities for personal and professional growth, and the chance to make a tangible impact in a fast-paced environment dedicated to transforming the tipping experience. Join us in a role where your ideas matter, and be part of a community that celebrates success together.
