At a Glance
- Tasks: Deliver excellent customer service and manage work orders in a fast-paced environment.
- Company: Join TIP Group, a proud Great Place to Work® with a people-first culture.
- Benefits: Enjoy a £1,000 referral bonus, private healthcare, and extra holiday days.
- Other info: Experience a fun workplace where hard work is recognised and rewarded.
- Why this job: Be part of a supportive team that values your input and growth.
- Qualifications: Strong communication skills and a proactive mindset are essential.
The predicted salary is between 25000 - 30000 € per year.
We’re TIP Group – a proud Great Place to Work® – and we’re looking for a skilled and motivated Customer Service Specialist to join our team. If you’re passionate about delivering excellent service, enjoy a fast‑paced, hands‑on environment, and like being part of a team that keeps things moving, keep reading — this could be your best career move yet.
What You’ll Be Doing
- Executing on planned margins and contributed value, managing work orders, maintenance history, and authorising additional work while ensuring cost control and compliance.
- Working closely with a supportive, hands‑on team that values your input.
- Managing vendor pricing, warranty claims, trailer reservations, tyre management, rebill processes, and reporting customer‑related data for margin improvement and contract reviews.
What You’ll Bring
- Good customer care and communication skills with a professional telephone manner.
- A proactive mindset and a sense of ownership in your work.
- A good sense of humour – we work hard, but we like a laugh too.
Why TIP?
Because culture isn’t a poster on the wall and it’s something you should feel every day. We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work® – we prove it. IT’S HOW WE ROLL.
Benefits include
- £1,000 employee referral bonus.
- Private Healthcare for You & Your Loved Ones.
- Annual contribution towards your well‑being.
- Pension Scheme with Aviva.
- Income Protection available in case of long‑term sickness or disability.
- Life Assurance (up to 3x annual base salary).
- Ability to buy up to 4 additional days for more holidays!
- Awards & Recognition so you feel valued for your hard work (e.g. Christmas vouchers, business hero awards etc.).
See why people love working at TIP and explore our benefits — learn more here!
We’ve Successfully Hired from These Backgrounds: Sales Executives, Sales Associates, Account Managers or Customer Service Executives.
Customer Service Specialist (m/f/x) Customer Service · Knottingley employer: TIP Trailer Services Norway ANS
At TIP Group, we pride ourselves on being a Great Place to Work®, where our culture is felt every day. As a Customer Service Specialist in Knottingley, you'll be part of a supportive team that values your contributions and fosters your professional growth, all while enjoying a fun and dynamic work environment. With excellent benefits like private healthcare, a generous pension scheme, and recognition awards, we truly invest in our employees' well-being and success.
Contact Detail:
TIP Trailer Services Norway ANS Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Specialist (m/f/x) Customer Service · Knottingley
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Show off your proactive mindset during the interview. Share examples of how you've taken ownership in previous roles. This will demonstrate that you’re not just looking for a job, but you’re ready to contribute positively to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome team at TIP Group. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Specialist (m/f/x) Customer Service · Knottingley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at TIP Group.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a Customer Service Specialist.
Be Professional Yet Personable:While it’s important to maintain a professional tone, don’t be afraid to inject a bit of your personality into your application. We appreciate a good sense of humour and want to know the real you!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get you on the path to joining our fantastic team.
How to prepare for a job interview at TIP Trailer Services Norway ANS
✨Know the Company Culture
Before your interview, take some time to understand TIP Group's culture. They pride themselves on being a Great Place to Work®, so think about how you can demonstrate that you align with their values. Be ready to share examples of how you've contributed to a positive team environment in the past.
✨Showcase Your Customer Service Skills
As a Customer Service Specialist, you'll need to highlight your communication skills and professional telephone manner. Prepare specific examples of how you've handled customer inquiries or resolved issues effectively. This will show that you have the proactive mindset they’re looking for.
✨Bring Your Sense of Humour
TIP Group values a good sense of humour, so don’t be afraid to let your personality shine through during the interview. Share a light-hearted story or a funny experience related to customer service. It’ll help you connect with the interviewers and show that you can fit into their team dynamic.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about the team dynamics, how success is measured in the role, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
