At a Glance
- Tasks: Deliver excellent customer service and manage work orders in a fast-paced environment.
- Company: Join TIP Group, a proud Great Place to Work® with a people-first culture.
- Benefits: Enjoy a £1,000 referral bonus, private healthcare, and extra holiday days.
- Other info: Experience awards and recognition for your hard work in a dynamic workplace.
- Why this job: Be part of a supportive team that values your input and growth.
- Qualifications: Strong communication skills and a proactive mindset are essential.
The predicted salary is between 22050 - 26950 £ per year.
- We’re
- TIP Group
- a proud
- Great Place to Work ® – and we’re looking for a skilled and motivated
Customer Service Specialist to join our team.
If you’re passionate about delivering excellent service, enjoy a fast-paced, hands-on environment, and like being part of a team that keeps things moving, keep reading — this could be your best career move yet.
- What You’ll Be Doings
- Executing on planned margins and contributed value, managing work orders, maintenance history, and authorising additional work while ensuring cost control and compliance
- Working closely with a supportive, hands-on team that values your input
- Managing vendor pricing, warranty claims, trailer reservations, tyre management, rebill processes, and reporting customer-related data for margin improvement and contract reviews
- What You’ll Bring
- Good customer care and communication skills with a professional telephone manner
- A proactive mindset and a sense of ownership in your work
- A good sense of humour – we work hard, but we like a laugh too
Why TIP?
Because culture isn’t a poster on the wall and it’s something you should feel every day .
We’re good at what we do and we put people first.
We invest in your growth, value your voice, and genuinely care about our team.
We don’t just say we’re a Great Place to Work – we prove it.
It’s how we roll.
Benefits Include
- £1,000 employee referral bonus
- Private Healthcare for You & Your Loved Ones
- Annual contribution towards your well-being
- Pension Scheme with Aviva
- Income Protection available in case of long-term sickness or disability
- Life Assurance (up to 3x annual base salary)
• Ability to buy up to 4 additional days for more holidays!
- Awards & Recognition so you feel valued for your hard work (e. g. Christmas vouchers, business hero awards etc.)
See why people love working at TIP and explore our benefits — learn more here!
We’ve Successfully Hired from These Backgrounds
- Sales Executives, Sales Associates, Account Managers or Customer Service Executives
- #J-18808-Ljbffr
Customer Service Specialist in Liverpool employer: TIP Trailer Services Norway ANS
At TIP Group, we pride ourselves on being an excellent employer by fostering a supportive and hands-on work culture that values each team member's contributions. Located in a dynamic environment, we offer competitive benefits and ample opportunities for professional growth, ensuring that our Trailer Technicians not only maintain our fleet but also advance their careers in a rewarding setting.
Contact Details:
TIP Trailer Services Norway ANS Recruitment Team
