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For Companies At a Glance
- Tasks: Manage HGV maintenance, liaise with vendors, and ensure top-notch customer service.
- Company: Join TIP, a leading transportation and logistics company in Europe, certified as a Great Place to Work.
- Benefits: Enjoy 33 days of holiday, private healthcare, a solid pension, and seasonal rewards.
- Why this job: Be part of a supportive team where your efforts are recognised and well-being is prioritised.
- Qualifications: Experience in HGV or related fields with strong technical skills and good communication.
- Other info: Diversity is valued here; we welcome applicants from all backgrounds.
The predicted salary is between 27500 - 38500 £ per year.
HGV Maintenance Controller
Location: Ellistown
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday
Salary: £33,000 per annum
Why Join Us?
At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe.
We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:
- Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!
- £1,000 Referral Scheme: Know a top-notch technician who’d thrive here? Refer them and earn £1,000!
- Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most.
- Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
- Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.
What You\’ll Be Doing:
- Diligently review maintenance repair cost estimates, raise and authorize purchase orders to external vendors
- Support with maintenance issues involving both customers and vendors.
- Liaise with OEM technical services departments and support with in-depth fault diagnosis.
- Assist with arranging and managing 3 rd party work in TIP premises and externally.
- Assist with parts sourcing, procurement and ordering
- Analyse and identify any warranty situations and review data for fleet maintenance trends
- Support Ellistown Tankers workshop and Tankers MSUs with any technical / maintenance matters.
- Provide world class customer service in line with TIP Group company values
- Customer & vendor visits when required.
Whilst the above outlines the main duties of the post the list is not exhaustive, and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager
Who We’re Looking For:
- Time served experience in a HGV, truck, tanker (ideally waste tanker) position, with a strong technical / engineering aptitude
- Good customer care and communication skills
- Computer literate with sound administrative skills
- Ability to work as part of a team.
Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience first-hand why TIP is a market leader and why we’re Great Place to Work Certified! Apply today!
We’ve Successfully Hired from These Backgrounds:
HGV Technicians, Plant Technicians, Army Engineers, Mechanical Fitters, Heavy Vehicle Mechanics, Maintenance Engineers, Heavy Equipment Fitters, Diesel Mechanics, Plant Maintenance Technicians, Plant Engineers, and Equipment Repair Technicians.
We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.
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HGV Maintenance Controller employer: TIP Trailer Services Group
Contact Detail:
TIP Trailer Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Maintenance Controller
✨Tip Number 1
Familiarise yourself with the latest HGV maintenance practices and regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former employees of TIP, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your technical skills and customer service abilities. Being able to articulate these experiences clearly can set you apart from other candidates.
✨Tip Number 4
Research TIP's values and recent developments in the transportation and logistics sector. Showing that you align with their mission and understand the industry can make a strong impression during interviews.
We think you need these skills to ace HGV Maintenance Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HGV maintenance or similar roles. Emphasise your technical skills, customer service abilities, and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at TIP and how your background makes you a great fit for the HGV Maintenance Controller position.
Highlight Relevant Experience: In your application, focus on your time-served experience in HGV or truck maintenance. Provide examples of how you've successfully handled maintenance issues, liaised with vendors, or provided excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TIP Trailer Services Group
✨Showcase Your Technical Knowledge
As an HGV Maintenance Controller, it's crucial to demonstrate your technical expertise. Be prepared to discuss specific maintenance issues you've encountered and how you resolved them. Highlight any experience with fault diagnosis and working with OEM technical services.
✨Emphasise Customer Service Skills
Customer care is a key aspect of this role. Share examples of how you've provided excellent service in previous positions. Discuss how you handle customer complaints or queries, showcasing your communication skills and ability to work as part of a team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to make quick decisions regarding maintenance issues or vendor management. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Research TIP and Its Values
Familiarise yourself with TIP's company values and culture. Understanding what makes them a Great Place to Work will help you align your answers with their expectations. Be ready to discuss why you want to join their team and how you can contribute to their success.
