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For Companies At a Glance
- Tasks: Review maintenance costs, authorise orders, and provide top-notch customer service.
- Company: Join TIP, a certified Great Place to Work and leader in transport solutions across Europe.
- Benefits: Enjoy 33 days of holiday, private healthcare, and a £1,000 referral scheme.
- Why this job: Be part of a dynamic team where your efforts are recognised and rewarded.
- Qualifications: Ideal candidates have technical qualifications in truck maintenance and strong communication skills.
- Other info: Diversity is valued here; we welcome applicants from all backgrounds.
The predicted salary is between 26400 - 39600 £ per year.
HGV Maintenance Controller
Location: Shepshed
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday, with overtime opportunities available
Salary: £33,000 per annum
Why Join Us?
At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe.
We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:
- Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!
- £1,000 Referral Scheme: Know a top-notch technician who’d thrive here? Refer them and earn £1,000!
- Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most.
- Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
- Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.
What You\’ll Be Doing:
- Diligently review maintenance repair cost estimates, raise and authorise purchase orders to external vendors
- Support with maintenance issues involving both customers and vendors.
- Liaise with OEM technical services departments and support with in-depth fault diagnosis
- Analyse and identify any warranty situations and review data for fleet maintenance trends
- Provide world class customer service in line with TIP company values
Who We’re Looking For:
We are seeking passionate and skilled candidates who thrive in a fast-paced, hands-on environment. Here\’s what we\’re looking for:
- Preferred to be a “Time Served” technician or possess City & Guilds 1,2 & 3 Certificates or equivalent qualifications & experience and have a technical background in truck maintenance
- Good customer care and communication skills
- Computer literate with sound administrative skills
- Ability to work as part of a team.
Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience firsthand why TIP is a market leader and why we’re Great Place to Work Certified! Apply today!
We’ve Successfully Hired from These Backgrounds:
HGV Technicians, Plant Technicians, Army Engineers, Mechanical Fitters, Heavy Vehicle Mechanics, Maintenance Engineers, Heavy Equipment Fitters, Diesel Mechanics, Plant Maintenance Technicians, Plant Engineers, and Equipment Repair Technicians.
We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.
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HGV Maintenance Controller employer: TIP Trailer Services Group
Contact Detail:
TIP Trailer Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Maintenance Controller
✨Tip Number 1
Familiarise yourself with the latest HGV maintenance practices and regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former employees of TIP, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your technical skills and customer service abilities. Being able to articulate how you've handled maintenance issues or customer interactions will set you apart.
✨Tip Number 4
Research TIP's values and mission statement. Aligning your personal values with those of the company can help you convey genuine enthusiasm for the role and demonstrate that you're a good cultural fit.
We think you need these skills to ace HGV Maintenance Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HGV maintenance or similar roles. Emphasise any qualifications like City & Guilds certificates and your technical background to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your customer care skills and ability to work in a fast-paced environment.
Highlight Relevant Skills: In your application, clearly outline your skills related to maintenance cost estimation, fault diagnosis, and communication. Use examples from previous roles to illustrate how you’ve successfully handled similar tasks.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TIP Trailer Services Group
✨Know Your Technical Stuff
As an HGV Maintenance Controller, you'll need to demonstrate your technical knowledge. Brush up on your understanding of maintenance repair cost estimates and fault diagnosis. Be ready to discuss your experience with truck maintenance and any relevant qualifications.
✨Showcase Your Customer Service Skills
Customer service is key in this role. Prepare examples of how you've provided excellent service in the past, especially in challenging situations. Highlight your communication skills and how you liaise effectively with both customers and vendors.
✨Familiarise Yourself with TIP's Values
TIP prides itself on its company values. Research these values and think about how your personal work ethic aligns with them. Be prepared to discuss how you can contribute to maintaining a world-class customer service experience.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if TIP is the right fit for you.
