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- Tasks: Assist with trailer rentals, manage vehicle check-ins, and ensure top-notch customer service.
- Company: Join TIP, a leading transportation and logistics company recognised as a Great Place to Work.
- Benefits: Enjoy 33 days of holiday, private healthcare, a solid pension, and seasonal rewards.
- Why this job: Be part of a supportive culture in a market-leading company with great career growth opportunities.
- Qualifications: Good telephone manner, computer literacy, and sound administrative skills are essential.
- Other info: Full-time role with a competitive salary and bonus potential.
The predicted salary is between 25000 - 33000 £ per year.
Location: Knottingley
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday
Salary: up to £29,764 per annum plus bonus
At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:
- Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!
- £1,000 Referral Scheme: Know a top-notch technician who’d thrive here?
- Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family.
- Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
- Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.
Responsibilities:
- Adhere to company policy and procedures relating to the rental of trailers.
- Vehicle check-in and check-out, managing parking locations on our computer system.
- Ensure the customer’s servicing requirements are met for both short term & long-term trailer fleets, including system documentation updates.
- Liaise with vendors and TIP branches to organise servicing of trailer fleet and validate service sheets.
- Process rebills raised by TIP and obtain order numbers for damage or repairs.
- Handle new account enquiries for rental and 3rd party customers.
- Ensure sitting fleet is tagged and comments are entered correctly.
- Liaise with the DVSA to arrange MOT bookings and administer through to rebill.
- Provide world class customer service in line with TIP company values.
- Good telephone manner.
- Computer literate with sound administrative skills.
Experience firsthand why TIP is a market leader and why we’re Great Place to Work Certified!
Team Assistant/ Assistant employer: TIP Group
Contact Detail:
TIP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Assistant/ Assistant
✨Tip Number 1
Familiarise yourself with the transportation and logistics industry, especially focusing on trailer rental and servicing. Understanding the key players and current trends will help you speak confidently during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations with recruiters. Since the role emphasises providing world-class customer service, be ready to share specific examples of how you've excelled in this area in previous roles.
✨Tip Number 3
Network with current or former employees of TIP on platforms like LinkedIn. They can provide valuable insights into the company culture and may even refer you internally, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare for potential interview questions by practising responses related to administrative tasks and computer literacy. Being able to demonstrate your proficiency in these areas will show that you're a strong fit for the Team Assistant role.
We think you need these skills to ace Team Assistant/ Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Team Assistant at TIP. Focus on your administrative skills, customer service experience, and any familiarity with logistics or transportation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of TIP that attract you, such as their Great Place to Work certification and benefits package, and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as computer literacy, good telephone manners, and the ability to manage multiple tasks efficiently. Use examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for an Operations Assistant.
How to prepare for a job interview at TIP Group
✨Research the Company
Before your interview, take some time to learn about TIP and its operations. Understand their values, services, and what makes them a Great Place to Work Certified company. This knowledge will help you tailor your answers and show genuine interest.
✨Demonstrate Your Administrative Skills
As a Team Assistant, you'll need strong administrative skills. Be prepared to discuss your experience with managing schedules, handling customer inquiries, and using computer systems. Provide specific examples of how you've successfully managed similar tasks in the past.
✨Showcase Your Customer Service Experience
TIP values world-class customer service, so be ready to share examples of how you've provided excellent service in previous roles. Highlight any situations where you went above and beyond to meet customer needs or resolve issues.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the role. Ask about the team dynamics, the challenges faced by the department, or opportunities for professional development within TIP. This not only demonstrates your interest but also helps you assess if the company is the right fit for you.
