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- Tasks: Assist with operations, manage trailer rentals, and provide top-notch customer service.
- Company: Join TIP, a leading transportation and logistics company in Europe, certified as a Great Place to Work.
- Benefits: Enjoy 33 days of holiday, private healthcare, a solid pension, and seasonal rewards.
- Why this job: Be part of a supportive culture that values your contributions and offers career growth.
- Qualifications: Good telephone manner, computer literacy, and strong administrative skills required.
- Other info: Full-time role based in Knottingley with a competitive salary and bonus potential.
The predicted salary is between 25000 - 30000 £ per year.
Location: Knottingley
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday
Salary: up to £29,764 per annum plus bonus
At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:
- Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!
- £1,000 Referral Scheme: Know a top-notch technician who’d thrive here?
- Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family.
- Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
- Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.
Responsibilities:
- Adhere to company policy and procedures relating to the rental of trailers.
- Vehicle check-in and check-out, managing parking locations on our computer system.
- Ensure the customer’s servicing requirements are met for both short term & long-term trailer fleets, including system documentation updates.
- Liaise with vendors and TIP branches to organise servicing of trailer fleet and validate service sheets.
- Process rebills raised by TIP and obtain order numbers for damage or repairs.
- Handle new account enquiries for rental and 3rd party customers.
- Ensure sitting fleet is tagged and comments are entered correctly.
- Liaise with the DVSA to arrange MOT bookings and administer through to rebill.
- Provide world class customer service in line with TIP company values.
- Good telephone manner.
- Computer literate with sound administrative skills.
Experience firsthand why TIP is a market leader and why we’re Great Place to Work Certified!
Private Assistant / Team Administrator employer: TIP Group
Contact Detail:
TIP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Assistant / Team Administrator
✨Tip Number 1
Familiarise yourself with the transportation and logistics industry, especially focusing on trailer rental and servicing. Understanding the key players and current trends will help you speak confidently during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role emphasises providing world-class customer service, be ready to share examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Network with current or former employees of TIP. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Prepare questions that demonstrate your interest in the company's operations and values. Asking insightful questions during your interview shows that you're genuinely interested in contributing to TIP's success.
We think you need these skills to ace Private Assistant / Team Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Private Assistant / Team Administrator. Emphasise your administrative skills, customer service experience, and any familiarity with logistics or transportation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of TIP that attract you, such as their Great Place to Work certification and benefits package, and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, be sure to mention key skills such as computer literacy, good telephone manner, and your ability to manage multiple tasks. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at TIP Group
✨Research the Company
Before your interview, take some time to learn about TIP and its operations. Understand their values, services, and what makes them a Great Place to Work Certified company. This knowledge will help you tailor your answers and show genuine interest.
✨Demonstrate Your Administrative Skills
As a Private Assistant / Team Administrator, you'll need strong administrative skills. Be prepared to discuss your experience with managing schedules, handling customer inquiries, and using computer systems. Provide specific examples of how you've successfully managed similar tasks in the past.
✨Showcase Your Customer Service Abilities
TIP values world-class customer service, so be ready to share examples of how you've provided excellent service in previous roles. Highlight your good telephone manner and any experiences where you went above and beyond for a customer.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows that you're engaged and serious about the position.
