Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in managing customer sourcing and servicing requirements for trailer rentals.
- Company: Join TIP Group, a certified Great Place to Work and leader in transportation solutions across Europe.
- Benefits: Enjoy 33 days of holiday, private healthcare, and a £1,000 referral scheme.
- Why this job: Be part of a dynamic team where your contributions are valued and rewarded.
- Qualifications: Looking for passionate candidates with strong communication and administrative skills.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.
The predicted salary is between 25000 - 33500 £ per year.
Join to apply for the Operations Assistant role at TIP Group
1 week ago Be among the first 25 applicants
Join to apply for the Operations Assistant role at TIP Group
Get AI-powered advice on this job and more exclusive features.
Why Join Us?
At TIP, we’re proud to be a
Location: Willenhall
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday
Salary: up to £29,764.80 per annum
Why Join Us?
At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe.
We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:
- Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!
- £1,000 Referral Scheme: Know a top-notch technician who’d thrive here? Refer them and earn £1,000!
- Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most.
- Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
- Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.
What You\’ll Be Doing:
- Organise customer’s sourcing requirements from request through to on hire and off hire
- Adhere to company policy and procedures relating to the rental of trailers
- Vehicle check-in and check-out, managing parking locations on our computer system.
- Ensure the customer’s servicing requirements are met for both short term & long-term trailer fleets, including system documentation updates. Drive compliance.
- Liaise with vendors and TIP branches to organise servicing of trailer fleet and validate service sheets
- Administer customer service planners.
- Raise work orders and purchase orders to external vendors
- Yard check and validation
- Process rebills raised by TIP and obtain order numbers for damage or repairs
- Deal with customer and vendor invoice queries
- Handle new account enquiries for rental and 3rd party customers
- Ensure sitting fleet is tagged and comments are entered correctly
- Liaise with the DVSA to arrange MOT bookings and administer through to rebill
- Warranty processing
- Daily validation of technician’s time.
- Provide world class customer service in line with TIP company values
- Customer “Buddy” calls
- Customer visits when required.
- Daily walk around of offices, yard and workshop and advise of any perceived EHS issues
- Attend and contribute to EHS monthly meetings
- Carry out such duties as may be required from time to time at the request of line management and which are deemed to be within your capabilities.
*Whilst the above outlines the main duties of the post the list is not exhaustive, and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager*
Who We’re Looking For:
We are seeking passionate and skilled candidates who thrive in a fast-paced, hands-on environment. Here\’s what we\’re looking for:
- Good customer care and communication skills
- Able to develop business relationships
- Good telephone manner
- Computer literate with sound administrative skills
- Ability to work as part of a team.
Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience firsthand why TIP is a market leader and why we’re Great Place to Work Certified! Apply today!
We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Transportation, Logistics, Supply Chain and Storage and Truck Transportation
Referrals increase your chances of interviewing at TIP Group by 2x
Sign in to set job alerts for “Operations Assistant” roles.
Logistics Operations Coordinator – Grenade
Birmingham, England, United Kingdom 8 hours ago
Telford, England, United Kingdom 2 weeks ago
Continuous Improvement Support Officer – Birmingham
Birmingham, England, United Kingdom 6 hours ago
Birmingham, England, United Kingdom 1 week ago
Worcestershire, England, United Kingdom 2 months ago
Birmingham, England, United Kingdom 7 hours ago
Operations Officer – Birmingham Clinical Trials Unit – 106027 – Grade 6
Birmingham, England, United Kingdom 1 week ago
Group Operations Executive Administrator
Dudley and Sandwell- Receptionist (Ref: 8036)
Dudley, England, United Kingdom 1 day ago
Birmingham, England, United Kingdom 1 week ago
Burton Upon Trent, England, United Kingdom 1 week ago
Wednesbury, England, United Kingdom 1 month ago
Birmingham, England, United Kingdom 1 week ago
Tamworth, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 2 weeks ago
Band 4 Team Administrator – Little Bromwich Centre
Birmingham, England, United Kingdom 1 week ago
Droitwich Spa, England, United Kingdom 1 month ago
Band 3 Team Administrator/Receptionist – Solihull ICCR
West Midlands, England, United Kingdom 5 days ago
Birmingham, England, United Kingdom 1 day ago
Fradley South, England, United Kingdom 4 days ago
Bermuda, England, United Kingdom 1 week ago
Dudley, England, United Kingdom 5 days ago
Birmingham, England, United Kingdom 1 day ago
Cannock, England, United Kingdom 1 week ago
Operations Support Coordinator, Pub Partners
Birmingham, England, United Kingdom 1 day ago
Tamworth, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 7 hours ago
Birmingham, England, United Kingdom 1 day ago
Enquiry Management Assistant (Student Hub) (Dubai) – Dubai Operations – 105970 – Grade 5
Birmingham, England, United Kingdom 1 week ago
Operational Supervisor/Shift coordinator
Telford, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Operations Assistant employer: TIP Group
Contact Detail:
TIP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with the transportation and logistics industry, especially the specific services offered by TIP Group. Understanding their operations will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since the role requires good communication and relationship-building abilities, be prepared to share examples of how you've successfully managed customer relationships in the past.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment. Share experiences where you successfully handled multiple tasks or projects simultaneously, as this is crucial for the Operations Assistant role.
✨Tip Number 4
Network with current or former employees of TIP Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Assistant role. Focus on customer service, communication skills, and any administrative experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of TIP Group that attract you, such as their commitment to employee well-being and their market leadership in transportation and logistics.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the position, such as good telephone manners, computer literacy, and the ability to work as part of a team. Use examples from past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for an Operations Assistant.
How to prepare for a job interview at TIP Group
✨Research TIP Group
Before your interview, take some time to learn about TIP Group's values, mission, and recent developments. Understanding the company culture will help you align your answers with what they value most.
✨Showcase Your Customer Service Skills
As an Operations Assistant, you'll need strong customer care skills. Prepare examples from your past experiences where you successfully handled customer queries or built relationships, demonstrating your ability to provide world-class service.
✨Demonstrate Teamwork Abilities
TIP Group values collaboration. Be ready to discuss how you've worked effectively in a team setting, highlighting your communication skills and ability to support colleagues in achieving common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of situations where you had to manage multiple tasks or resolve conflicts, and be prepared to explain your thought process and outcomes.
