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- Tasks: Manage HGV maintenance, liaise with vendors, and ensure top-notch customer service.
- Company: Join TIP Group, a leading transportation and logistics company in Europe.
- Benefits: Enjoy 33 days of holiday, private healthcare, and a solid pension plan.
- Why this job: Be part of a Great Place to Work and grow your career in a supportive environment.
- Qualifications: Experience in HGV or related fields with strong communication skills required.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
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Why Join Us?
At TIP, we’re proud to be a
Location: Ellistown
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday
Salary: £33,000 per annum
Why Join Us?
At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe.
We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:
- Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!
- £1,000 Referral Scheme: Know a top-notch technician who’d thrive here? Refer them and earn £1,000!
- Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most.
- Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
- Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.
What You\’ll Be Doing:
- Diligently review maintenance repair cost estimates, raise and authorize purchase orders to external vendors
- Support with maintenance issues involving both customers and vendors.
- Liaise with OEM technical services departments and support with in-depth fault diagnosis.
- Assist with arranging and managing 3rd party work in TIP premises and externally.
- Assist with parts sourcing, procurement and ordering
- Analyse and identify any warranty situations and review data for fleet maintenance trends
- Support Ellistown Tankers workshop and Tankers MSUs with any technical / maintenance matters.
- Provide world class customer service in line with TIP Group company values
- Customer & vendor visits when required.
Whilst the above outlines the main duties of the post the list is not exhaustive, and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager
Who We’re Looking For:
- Time served experience in a HGV, truck, tanker (ideally waste tanker) position, with a strong technical / engineering aptitude
- Good customer care and communication skills
- Computer literate with sound administrative skills
- Ability to work as part of a team.
Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience first-hand why TIP is a market leader and why we’re Great Place to Work Certified! Apply today!
We’ve Successfully Hired from These Backgrounds:
HGV Technicians, Plant Technicians, Army Engineers, Mechanical Fitters, Heavy Vehicle Mechanics, Maintenance Engineers, Heavy Equipment Fitters, Diesel Mechanics, Plant Maintenance Technicians, Plant Engineers, and Equipment Repair Technicians.
We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
-
Industries
Transportation, Logistics, Supply Chain and Storage and Truck Transportation
Referrals increase your chances of interviewing at TIP Group by 2x
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HGV Maintenance Controller employer: TIP Group
Contact Detail:
TIP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Maintenance Controller
✨Tip Number 1
Familiarise yourself with the specific maintenance processes and technologies used in HGVs, especially if you have experience with tankers. This knowledge will help you stand out during interviews and demonstrate your technical aptitude.
✨Tip Number 2
Network with professionals in the transportation and logistics industry. Attend relevant events or join online forums to connect with current employees at TIP Group, as they can provide valuable insights and potentially refer you for the position.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since the role involves liaising with customers and vendors, think of examples where you've successfully resolved issues or improved service quality in previous positions.
✨Tip Number 4
Research TIP Group's company culture and values. Understanding their commitment to diversity and employee well-being will allow you to align your responses during the interview, showing that you're a good fit for their team.
We think you need these skills to ace HGV Maintenance Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HGV maintenance or similar roles. Emphasise your technical skills, customer service abilities, and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at TIP Group and how your background makes you a great fit for the HGV Maintenance Controller position.
Highlight Relevant Experience: In your application, clearly outline your time-served experience in HGV or related positions. Include specific examples of your technical aptitude and any customer care experiences that demonstrate your communication skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at TIP Group
✨Show Your Technical Expertise
As an HGV Maintenance Controller, it's crucial to demonstrate your technical knowledge. Be prepared to discuss your experience with HGVs, trucks, and tankers, and highlight any specific repairs or maintenance tasks you've successfully managed.
✨Emphasise Customer Service Skills
TIP Group values world-class customer service. Share examples of how you've effectively communicated with customers and vendors in the past, and how you resolved any issues that arose during maintenance operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to diagnose faults or manage maintenance issues, and be ready to explain your thought process and the outcomes.
✨Research TIP Group's Values
Familiarise yourself with TIP Group's mission and values. Understanding their commitment to integrity, diversity, and employee well-being will help you align your answers with what they are looking for in a candidate.
