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- Tasks: Lead the development of a new Managed Service Provider offering and manage client IT environments.
- Company: Join a forward-thinking company in Eastbourne with a hybrid work model.
- Benefits: Competitive salary, commission, and benefits package.
- Other info: Opportunity to influence strategy and processes from the ground up.
- Why this job: Shape the future of an MSP while engaging with clients and driving growth.
- Qualifications: Strong technical expertise in IT environments and project management experience.
The predicted salary is between 40000 - 55000 £ per year.
We are seeking an experienced Technical Manager (MSP Build Lead) to take ownership of building and scaling a brand-new Managed Service Provider (MSP) offering. This role offers a rare opportunity to join at the ground level, starting with a small portfolio of local clients while shaping the strategy, infrastructure, and long-term growth of the MSP function. Alongside technical delivery, you will play a key role in client engagement, bringing technical credibility to conversations and supporting early-stage business development.
Key Responsibilities
- Manage multiple client IT environments (on-premise, hybrid, and cloud-based)
- Scope, plan, and deliver a wide range of IT infrastructure projects
- Act as the technical lead across multiple client accounts
- Support client meetings, contributing technical expertise during pre-sales discussions
- Lead the development and scaling of the MSP offering
- Define and implement processes, service delivery models, and best practices
Requirements
- Strong technical expertise across on-premise, hybrid, and cloud environments
- Experience managing multiple IT estates, sites, or office environments
- Proven ability to scope...
Technical Manager (MSP Build Lead) employer: Tio Talent Ltd
Contact Detail:
Tio Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Manager (MSP Build Lead)
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in managed services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous projects and successes in managing IT environments. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common technical questions and scenarios related to MSP roles. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! We’ve got a dedicated section for job seekers like you. It’s a great way to ensure your application gets noticed and shows your enthusiasm for joining our team.
We think you need these skills to ace Technical Manager (MSP Build Lead)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Manager role. Highlight your experience with MSPs, client engagement, and technical delivery. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in managing IT environments and leading projects.
Showcase Your Technical Expertise: In your application, don’t shy away from showcasing your technical skills. Mention your experience with on-premise, hybrid, and cloud environments, as well as any relevant certifications. We love seeing your technical credibility!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Tio Talent Ltd
✨Know Your Tech Inside Out
As a Technical Manager (MSP Build Lead), you'll need to demonstrate your strong technical expertise. Brush up on the latest trends in on-premise, hybrid, and cloud environments. Be ready to discuss specific projects you've managed and how you tackled challenges.
✨Showcase Your Client Engagement Skills
This role involves a lot of client interaction, so be prepared to share examples of how you've successfully engaged with clients in the past. Highlight your ability to bring technical credibility to conversations and how you've supported business development efforts.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to scope, plan, and deliver IT infrastructure projects. Think of scenarios where you've had to manage multiple client IT environments and be ready to explain your thought process and decision-making.
✨Demonstrate Leadership and Strategy Skills
Since you'll be shaping the strategy and growth of the MSP function, be prepared to discuss your vision for the role. Share your ideas on defining processes, service delivery models, and best practices that can help scale the offering effectively.