Qualification Paediatric First Aid certificate and safeguarding knowledge essential; NVQ in Business and Administration desirable
Key Responsibilities
- Answer phone calls and respond to requests by phone and email in a timely and polite manner
- Provide administrative support to the management team, for example taking payments, filing and photocopying
- Complete child enrolments and engage with parents
- Employee administration
- Invoice parents for childcare fees
- Complete all orders for the nurseries according to priority
- Monitor and keep all nursery subscriptions and certificates up to date, booking checks when required (e.g. PAT testing, gas safety checks)
- Monitor stock levels, for example stationery, food and cleaning supplies
- Keep sensitive information confidential, in line with the organisation's values
- Update and maintain the company website, keeping news items and information up to date
- Update and promote the company's listings (e.g. yell.com, daynurseries.co.uk) and keep Local Authority Family Information Services information current
- Take part in CPD and mandatory training, including Safeguarding and First Aid
Qualifications & Experience
- Knowledge and understanding of safeguarding - essential
- Experience and knowledge of working in a business administration role and a childcare environment
- NVQ in Business and Administration - desirable
- NNEB or NVQ in Childcare - desirable
Skills & Qualities
- Good organisational skills, with the ability to prioritise tasks
- Ability to communicate effectively at all levels, both written and verbal
- Computer skills, including word processing, First Steps, email, Excel and social media
- Willing to embrace new initiatives and committed to professional development
- Discreet and trustworthy with confidential information
Benefits & What to Expect
- Supportive and friendly working environment
- Ongoing training and professional development
- Company pension
- Employee discount and store discount schemeHealth and wellbeing programme
- Referral programme
- Monday to Friday working pattern
Safeguarding
Tiny Toez is committed to safeguarding and promoting the welfare of children. All roles are subject to an enhanced DBS check, satisfactory references, and our full safer recruitment process.
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