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- Tasks: Lead client relationships and drive growth strategies for strategic accounts across EMEA.
- Company: Join Tinuiti, the largest independent full-funnel marketing agency in the U.S.
- Benefits: Enjoy unlimited PTO, remote work, competitive healthcare, and a strong focus on work-life balance.
- Other info: Be part of a diverse team that values growth, accountability, and innovation.
- Why this job: Make a real impact by shaping marketing strategies and expanding global accounts.
- Qualifications: 12-15 years in client leadership roles with a strong digital marketing background.
The predicted salary is between 80000 - 120000 ÂŁ per year.
Who we are: Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste.
We’d love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.
We support 100% remote work for this role!
As the VP, Client Partner, EMEA, you will own senior client relationships and business outcomes for a pod of strategic accounts, while also serving as Tinuiti’s senior in‑market client delivery leader in the UK. You’ll architect multi‑year growth strategies, lead key client touchpoints, and partner closely with channel leads, Product/Bliss Point, and Analytics to convert complex insights into clear, actionable decisions. You’ll play a critical role in expanding US‑based accounts into EMEA, navigating global contract structures, and ensuring our service model works across regions and time zones. You’ll lead and develop a multi‑disciplinary client delivery team (through Directors/Group Directors), and act as a senior support layer for UK teams - even when they do not report to you directly - so that we consistently deliver at the level our clients expect.
Your remit is client performance and business health at pod level and in‑market: accelerating growth, reducing churn, developing leaders, and ensuring the Tinuiti Way is applied consistently and effectively in the UK/EMEA.
Key responsibilities
- Client‑Centric: Serve as senior sponsor and owner of client relationships within your Pod / Vertical; align strategies to client P&L, customer journeys, and executive‑level outcomes.
- UK & EMEA growth: Provide in‑market oversight for UK and EMEA work on your accounts: ensure expectations, deliverables, and operating rhythms work for local stakeholders and time zones.
- Product‑Led: Evangelize a product‑ and measurement‑led operating model across your pod; set expectations for Bliss Point and tech‑enabled services adoption quality, and link their use to retention, cross‑sell, and efficiency.
- Data & Measurement‑Driven: Govern measurement strategy for your pod, ensuring it is applied consistently across markets while respecting local data/privacy realities.
- The Tinuiti Way: Apply expert‑level, measurement‑guided strategy across a diversified mix (paid + owned/earned) within your pod; codify how channels work together to drive growth in both US and UK/EMEA contexts.
- Owner Mindset: Own your book of business with support from Ops/Finance partners; align Rocks/KPIs, forecast scenarios, and risk/return with client and company goals.
- People Leader: Lead and develop Directors/Group Directors and Senior Client Partners within your pod; set clear expectations, provide regular feedback, and support deliberate development plans.
- Vertical Leadership: Shape vertical strategy: Identify market opportunities and client needs; refine go‑to‑market positioning with Marketing/I&G.
Professional & Technical Qualifications
- 12–15+ years in client leadership roles in digital/performance marketing or integrated media, including significant experience leading UK and/or EMEA client portfolios.
- Demonstrated success growing multi‑million‑dollar clients, with a track record of expanding US‑based relationships into EMEA or building EMEA‑originated accounts into multi‑region engagements.
- Experience negotiating and managing global or multi‑market contracts in partnership with Legal and Finance.
- Strong cross‑channel literacy and measurement acumen.
- Comfort operating in multi‑market, multi‑time‑zone environments, with an understanding of UK/European media landscapes and key regulatory considerations.
- Proven experience leading multi‑layered teams; adept at matrixed leadership and influencing without always having direct line authority.
- Excellent communication and storytelling skills for senior audiences.
- Based in the UK with ability to travel within UK/EMEA and periodically to the US.
KPIs (directional; set as Rocks)
- Revenue and pod growth (including UK/EMEA and global accounts).
- Same‑Store Growth (SSG) within existing clients, including EMEA expansion.
- Client churn and early risk indicators, with focus on UK/EMEA stakeholders.
- Cross‑sell and expansion pipeline influenced and dollars won.
- NPS (client advocacy/satisfaction), including UK/EMEA client leaders.
- NPS (team engagement/leadership health) within the Pod and UK/EMEA teams.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Benefits:
- Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged.
- Healthcare: Medical, Dental, Group Life Insurance and Income Protection.
- Retirement: We offer a Pension Scheme with an employer match of up to 5% of your contributions.
- Perks and Wellness: Help@Hand Wellbeing services, Thankful giving, Equity.
- Parental Leave: Birthing parents will receive 16 weeks of leave with 100% pay.
- Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources.
Vice President, Client Partner employer: Tinuiti
Contact Detail:
Tinuiti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President, Client Partner
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that VP role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and how they measure success. This will help you tailor your responses and show you're genuinely interested in Tinuiti.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven growth and managed client relationships in the past. This is your chance to shine and demonstrate your expertise.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Vice President, Client Partner
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with what we're looking for in a VP, Client Partner. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and keep your application focused. Avoid jargon unless it’s relevant, and make sure your key points stand out. We want to see your strengths without wading through fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tinuiti
✨Know Your Numbers
As a VP, Client Partner, you'll need to demonstrate your understanding of financial metrics and client performance. Brush up on key performance indicators (KPIs) relevant to the role, such as revenue growth and client churn rates. Be ready to discuss how you've driven these metrics in past roles.
✨Showcase Your Leadership Style
You'll be leading multi-disciplinary teams, so it's crucial to articulate your leadership approach. Prepare examples of how you've developed leaders and fostered team collaboration in previous positions. Highlight your ability to mentor and support teams, even when you don't have direct authority.
✨Understand the Market Landscape
Familiarise yourself with the UK and EMEA media landscapes, including regulatory considerations like GDPR. Be prepared to discuss how these factors influence marketing strategies and client relationships. Showing that you understand local nuances will set you apart from other candidates.
✨Prepare for Insight-Driven Conversations
The role involves translating complex insights into actionable decisions. Practice presenting data-driven narratives that resonate with senior stakeholders. Use examples from your experience where you've successfully navigated insight-to-decision conversations, ensuring clarity and commitment from clients.