Client Partner Account Manager

Who we are: Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste.

We’d love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.

We support 100% remote work for this role!

As the Client Partner Account Manager you will:

• Account Management: Oversee the day-to-day management of client accounts, ensuring all projects are delivered on time, within scope, and to the highest quality standards. Devise and implement detailed account plans that leverage multiple media channels and Tinuiti’s diverse solutions to meet client objectives.
• Budgets & Forecasting: Assist clients in establishing budgets and forecasts, as well as use data provided to ensure that budget is being used in the most efficient manner and are actualized at the end of the month.
• Performance Tracking & Optimization: Identify and pursue opportunities for account growth and cross-selling, aligning with the client’s strategic goals and the company’s offerings.
• Data Analysis & Reporting: Analyze client data to identify trends, opportunities, and areas for improvement. Prepare reports and presentations that deliver insights to both clients and internal teams.
• Team Collaboration: Engage with Tinuiti’s client channel teams and additional internal teams to contribute positively towards client project outcomes and strategic initiatives.
• Client Communication: Act as a point of contact for client communications, ensuring that clients receive timely updates on project progress and outcomes. Support Client Partner team in addressing client concerns, resolving issues swiftly and efficiently to maintain client satisfaction.
• Industry Expertise: Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client’s business, and the industry overall, to enhance client strategies and recommendations.

Professional Qualifications:

• 4-5 years of experience in Account Management or Client Partner roles with a proven track record of executing successful campaigns.
• Extensive experience with multiple digital platforms and how they work together. Google Analytics. Project Management tools. Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint.
• Demonstrated success analyzing data and using analytics tools to drive marketing decisions.
• Advanced computer skills including Microsoft Excel & PowerPoint.
• Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives.
• Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Benefits:

• Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 16 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.
• Healthcare: Medical, Dental, Group Life Insurance and Income Protection.
• Retirement: We offer a Pension Scheme with an employer match of up to 5% of your contributions.
• Perks and Wellness: Help@Hand Wellbeing services, Thankful giving.
• Parental Leave: Birthing parents will receive 16 weeks of leave with 100% pay (additional leave time available per statutory leave requirements). Non-Birthing parents will receive 4 weeks of leave with 100% pay.
• Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources.

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.