At a Glance
- Tasks: Manage strategic accounts and drive operational efficiencies in a dynamic payments environment.
- Company: Join Visa, a global leader in payments technology with a mission to uplift everyone, everywhere.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on innovation and continuous improvement.
- Why this job: Make a real impact on the payments landscape while developing your skills.
- Qualifications: Experience in strategy and operations, strong analytical and project management skills.
The predicted salary is between 60000 - 80000 £ per year.
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
What is it all about?
The Scheme Management, Strategy & Operations team works across one of the biggest Signature Accounts in the UK&I market, collaborating closely with Account Leadership and Account Executives spanning Consumer Issuing, Business Banking, Private Bank, Commercial Issuing and Acquiring to drive high performance.
- Co-ordinate, create and track strategic account plans; drive regular reviews and accountability across the team, including detailed performance versus target insights, to ensure the team is equipped to prioritise in an agile manner throughout the year.
- Lead the execution of critical components of the client agreement and daily operations, including stakeholder mapping, funding optimisations, events management, and wraparound support for executive client meetings.
- Drive operational efficiencies in close partnership with the Client Scheme team, through regular iteration of learnings, to increase speed to market.
- What We Expect Of You, Day To Day
- Manage the contractual relationship across one of the biggest Signature Accounts in the UK&I market, ensuring stakeholders internally and externally are delivering against contractual commitments.
- Lead the preparation, calibration and monitoring of the Strategic Account Plan and execution roadmaps in partnership with the Account team.
- Understand data and insight requirements across all business areas and working with key stakeholders to productionise delivery.
- Work closely with the Finance Business Partner to monitor and track contractual funds, while managing internal governance forums and external client updates.
- Work cross-functionally with key stakeholders to improve operational efficiency and better address client needs by ensuring processes are documented and optimised, with effective controls in place.
- Drive thought leadership by harnessing internal and external insights to develop propositions such as study tours and client market visits.
- Maintain stakeholder mapping and manage governance meetings, including contractual and executive sessions, ensuring strong preparation and tracked deliverables.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
What we're after...
- Good work experience in strategy and operations preferably looking after large accounts within payments.
- Knowledge, experience and commercial understanding of the payments market
- Exemplary project and programme management skills
- Able to think outside the box and solve problems creatively
- Strong self-starter with a willingness to learn and drive a diverse range of strategic initiatives
- Ability to implement independently and collectively through strong collaboration and influencing skills.
- Strong storyteller, able to adapt messages to the audience based on objectives, seniority, etc.
- Ability to automate and optimize processes, with a continuous improvement mindset.
- Strong commercial negotiation skills
- Excellent analytical skills, with the ability to translate MI into business plans.
- Excellent presentation skills and confidence in Power Point.
- Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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Strategy & Operations Manager - Signature Accounts employer: Tink
Visa in Basingstoke is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, including training in cutting-edge technologies like Kubernetes and automation, while enjoying a supportive environment that values work-life balance with flexible office arrangements. Joining Visa means being part of a global leader in payment technology, where your contributions directly impact service stability and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Strategy & Operations Manager - Signature Accounts
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Strategy & Operations Manager - Signature Accounts at Tink!
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Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Tink or be willing to refer you for that Strategy & Operations Manager - Signature Accounts position!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Strategy & Operations Manager - Signature Accounts role at Tink!
We think you need these skills to ace Strategy & Operations Manager - Signature Accounts
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Tink. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Tink
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Tink. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
