At a Glance
- Tasks: Lead the Wallets team, driving product vision and execution for customer balance capabilities.
- Company: Join Visa, a global leader in payments technology, making a real impact worldwide.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and teamwork.
- Why this job: Shape the future of fintech while solving meaningful challenges that affect lives globally.
- Qualifications: Experience in product management and strong collaboration skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
We are seeking a Product Manager to lead the Wallets team for Visa Direct. In this role, you will own the product area end-to-end, including vision, roadmap, execution, and post-launch outcomes for customer balance and ledger capabilities. You will be responsible for ensuring product hypotheses translate into measurable outcomes, balancing customer experience, risk mitigation, and commercial impact. This role requires strong judgment to clarify underlying problems, prioritize effectively, and drive high-quality delivery across cross-functional teams. You will partner closely with engineering, data science, security, compliance, operations, sales, and go-to-market teams to deliver scalable, intelligence-led solutions that ship and deliver value. This role is a hybrid position, based out of our London Paddington office, with three days per week in office (Tuesday–Thursday).
Key Responsibilities
- Product Vision, Strategy & Problem Identification: Own and articulate a clear product vision and roadmap for customer balance and ledger capabilities, aligned with Visa Direct strategy. Clarify and frame underlying customer and business problems, ensuring features address real needs and drive measurable impact (not just requests). Drive evidence-based product discovery using customer, market, regulatory, and threat intelligence to validate priorities. Continuously refine roadmap priorities based on adoption signals, performance data, and evolving risks.
- Customer Centricity & Experience: Design ledger capabilities that balance customer experience, risk prevention, and usability at scale. Partner with customers and internal teams to build a deep understanding of workflows, pain points, and risk tolerance. Advocate for customer outcomes in prioritization and trade-off decisions, ensuring solutions solve the right problems.
- Solution & Delivery Experience: Translate product strategy into clear, actionable product plans, requirements, and success metrics defined pre-build. Lead end-to-end delivery across teams, ensuring high-quality execution, roadmap sequencing, and predictable releases. Build cross-functional alignment and drive focus on outcomes, ensuring features ship and deliver value. Own post-launch performance, monitoring adoption, identifying friction, and partnering with teams to resolve bottlenecks.
- Data, AI & Technical Fluency: Leverage data, analytics, and AI/ML to inform prioritization, decision-making, and performance tracking. Ensure responsible and compliant use of AI in collaboration with risk, legal, and compliance teams.
- Go-to-Market & Business Impact: Partner with go-to-market and sales teams to position capabilities and articulate value propositions. Contribute to enablement and launch planning to support adoption and customer understanding. Frame product decisions using business cases and measurable outcomes (risk reduction, efficiency, trust, growth).
- Stakeholder Leadership & Collaboration: Build strong alignment across engineering, compliance, security, operations, and commercial teams. Influence decision-making within scope using data, judgment, and structured problem-solving frameworks. Communicate complex technical and risk concepts clearly to diverse audiences, including senior stakeholders. Enable faster decision-making by creating clarity, transparency, and shared understanding across teams.
- Resolving Trade-offs & Execution Discipline: Evaluate and make trade-offs quickly within scope using data and judgment. Identify risks and delivery issues early and take action to mitigate blockers. Balance competing priorities (customer, risk, commercial) to drive optimal outcomes.
- Team Contribution & Product Craft: Actively contribute to team performance, product quality, and continuous improvement practices. Coach peers and analysts on product execution and best practices. Champion strong product discipline, including structured discovery, delivery rigor, and outcome tracking.
Qualifications
- Experience in financial services is a plus.
- Proven ability to deliver product features end-to-end and drive measurable outcomes post-launch.
- Experience working in complex, regulated, and technically sophisticated environments.
- Strong collaboration skills with engineering, operations, and cross-functional stakeholders.
- Ability to translate insights into clear product requirements, business cases, and execution plans.
- Strong communication skills with the ability to simplify complexity and influence decision making.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Product Manager (Fintech background) employer: Tink
Visa is an exceptional employer that empowers its employees to make a significant impact in the world of payments technology. With a strong focus on employee growth, Visa offers a collaborative work culture where innovation thrives, and team members are encouraged to develop their skills while working on meaningful projects. Located in the vibrant London Paddington area, employees enjoy a hybrid work model that promotes work-life balance, alongside competitive benefits and opportunities for professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager (Fintech background)
✨Tip Number 1
Network like a pro! Reach out to folks in the fintech space, especially those at Visa. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into Visa's products and services. Show us you know your stuff and how you can contribute to the Wallets team. Bring your A-game!
✨Tip Number 3
Practice your storytelling skills. We want to hear about your past experiences and how they relate to the role. Make it engaging and relevant to what we do at Visa.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team.
We think you need these skills to ace Product Manager (Fintech background)
Some tips for your application 🫡
Show Your Passion for Fintech:When writing your application, let your enthusiasm for fintech shine through! Share specific experiences that highlight your understanding of the industry and how you can contribute to Visa's mission.
Be Clear and Concise:We love a well-structured application. Make sure to clearly outline your relevant experience and skills, especially those related to product management. Use bullet points if it helps keep things tidy!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. Show us how you fit into the Wallets team at Visa Direct.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Tink
✨Know Your Product Inside Out
Before the interview, dive deep into Visa's product offerings, especially around wallets and ledger capabilities. Understand their vision and how they align with customer needs. This will help you articulate your thoughts on product strategy and demonstrate your passion for the role.
✨Showcase Your Data Savvy
Since this role involves leveraging data and analytics, be prepared to discuss how you've used data in past projects. Bring examples of how you've made decisions based on data insights and how that led to measurable outcomes. This will show your technical fluency and ability to drive results.
✨Emphasise Collaboration Skills
Highlight your experience working with cross-functional teams. Be ready to share specific examples of how you've collaborated with engineering, compliance, and sales teams to deliver successful products. This will demonstrate your stakeholder leadership and ability to influence decision-making.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem identification and prioritisation skills. Think of scenarios where you've had to balance competing priorities or resolve trade-offs. Practising these responses will help you convey your structured problem-solving approach effectively.
