At a Glance
- Tasks: Lead transformation initiatives and improve processes for Visa's consulting arm.
- Company: Join Visa, a global leader in payments and technology.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with senior stakeholders and enhance your skills in a dynamic environment.
- Why this job: Make a real impact by driving change and innovation in the financial services sector.
- Qualifications: Experience in change management, business analysis, and project delivery.
The predicted salary is between 70000 - 85000 £ per year.
Visa Consulting and Analytics (VCA) is the consulting arm of Visa, driving tangible, impactful results for clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers, and governments.
Within VCA exists VCA Implementation Services (VIS), a hands-on execution partner, implementing, operating, and optimizing Visa products in client environments to accelerate activation, portfolio growth, risk control, and data-driven performance.
As The VIS Delivery & Business Analyst, You Will:
- Lead the delivery of internal transformation and change initiatives, ensuring strong governance, quality, and measurable outcomes.
- Act as a business analysis and process improvement lead, working with stakeholders to understand current-state processes, identify improvement opportunities, define future-state designs, and support implementation.
- Drive change management activities to ensure new processes, tools, and ways of working are embedded effectively and adopted sustainably.
- Operate as a delivery subject-matter expert, helping to set and continuously improve VIS delivery standards, methodologies, and governance frameworks.
This is a highly visible role requiring comfort operating across strategy, delivery, and execution, and working closely with senior stakeholders across Visa.
The Key Deliverables / Responsibilities For The Role Include:
- Delivery Leadership (Internal & Client-Facing): Lead end-to-end delivery of internal VIS Hub initiatives and selected client-facing engagements, from initiation through to implementation and benefits realisation.
- Define delivery approaches, work plans, milestones, dependencies, and resourcing models across multiple workstreams.
- Design and run effective governance structures, including SteerCo forums, delivery reviews, and decision-making checkpoints.
- Track progress, risks, issues, and dependencies, ensuring timely escalation and resolution.
Business Analysis & Process Improvement:
- Lead business analysis activities, including stakeholder interviews, workshops, process mapping, and requirements definition.
- Assess current-state operating models, processes, and controls, identifying pain points, inefficiencies, and risks.
- Design future-state processes, operating models, and delivery ways of working aligned to VIS strategic priorities.
- Define clear business and delivery requirements, success measures, and acceptance criteria.
- Support translation of requirements into delivery plans and practical implementation steps.
Change Management & Adoption:
- Develop and execute change management approaches to support successful adoption of new processes, tools, and operating models.
- Work with stakeholders to assess change impact, readiness, and risk.
- Support communication planning, stakeholder engagement, and alignment activities.
- Help ensure changes are embedded into day-to-day operations, not just delivered technically.
Governance, Quality & Delivery Standards:
- Act as a delivery and change SME within VIS, supporting Cluster and Pod Leads in adopting best-in-class delivery and governance practices.
- Create, maintain, and continuously improve delivery artefacts, templates, and standards (e.g. business cases, RAID logs, governance packs, process documentation).
- Define success metrics and KPIs, track outcomes and ROI, and feed insights back into quality management and go-to-market collateral.
- Identify opportunities to improve VIS ways of working and drive practical improvements.
Stakeholder & Cross-Functional Engagement:
- Build strong, trusted relationships with senior stakeholders across VIS, VCA, and wider Visa functions.
- Facilitate alignment across cross-functional teams, balancing delivery momentum with quality and stakeholder buy-in.
- Translate complex delivery and process topics into clear, actionable insights for different audiences.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications - What we'd like from you:
- Proven experience leading end to end change or transformation initiatives in a consulting, delivery, or internal transformation environment.
- Strong background in business analysis, process improvement, and/or operating model design.
- Exposure to benefits realisation, KPI design, and ROI tracking.
- Hands-on experience defining requirements, mapping processes, and designing future state solutions.
- Strong project management capability across Waterfall, Agile, or Hybrid delivery models.
- Demonstrated experience designing and operating governance structures and presenting confidently to senior stakeholders.
- Excellent stakeholder management and influencing skills.
- Strong analytical and problem-solving capability, with the ability to connect strategy to execution.
- Experience working in Financial Services, Payments, or Technology enabled consulting environments.
VIS Delivery & Business Analyst in London employer: Tink
Visa is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. As part of the Visa Consulting and Analytics team, employees benefit from extensive professional development opportunities, a commitment to diversity, and the chance to work on impactful projects that drive change in the financial services sector. Located in a vibrant environment, Visa offers a hybrid work model that promotes work-life balance while empowering employees to make meaningful contributions to the future of payments.
StudySmarter Expert Advice🤫
We think this is how you could land VIS Delivery & Business Analyst in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Tink. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace VIS Delivery & Business Analyst in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Tink.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Tink's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Tink
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Tink.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Tink will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Tink employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
