Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and ensure satisfaction with our card issuing platform.
- Company: Join a leading fintech company making waves in the payment processing industry.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional growth.
- Why this job: Be the key contact for clients and help them unlock the full potential of our platform.
- Qualifications: 7+ years in customer success and a solid understanding of payment processing.
- Other info: Work in a dynamic environment with a focus on client satisfaction and retention.
The predicted salary is between 43200 - 72000 £ per year.
A leading fintech company seeks a Customer Success Manager to oversee client relationships, ensuring high satisfaction and retention. The role requires a minimum of 7 years in customer success with a deep understanding of payment processing and core banking.
You will serve as a primary contact for clients, guiding them to maximize the platform's value. Strong communication and analytical skills are crucial, as is a Bachelor's degree in a relevant field. This hybrid position may require some in-office presence in London.
Client Success Manager - Card Issuing Platform employer: Tink
Contact Detail:
Tink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager - Card Issuing Platform
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space, especially those who work with client success or payment processing. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer success and payment processing. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss specific examples of how you've used data to improve client satisfaction or retention in past roles. This will demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Success Manager - Card Issuing Platform
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer success and payment processing. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about client success and how you can bring value to our team. Keep it engaging and personal – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Tink
✨Know Your Stuff
Make sure you brush up on your knowledge of payment processing and core banking. Familiarise yourself with the latest trends in fintech, as well as the specific services offered by the company. This will show that you're not just interested in the role but also invested in the industry.
✨Showcase Your Communication Skills
As a Client Success Manager, strong communication is key. Prepare to demonstrate how you've effectively managed client relationships in the past. Think of specific examples where your communication skills led to improved client satisfaction or retention.
✨Analytical Mindset
Be ready to discuss how you've used data to drive decisions in previous roles. Whether it's analysing client feedback or tracking performance metrics, having concrete examples will highlight your analytical skills and show how you can add value to their team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
