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- Tasks: Manage live service incidents and coordinate technical teams for swift resolutions.
- Company: Leading financial technology company in the UK with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of incident management in a fast-paced environment.
- Qualifications: Experience in incident management or detail-oriented roles; strong communication skills.
- Other info: Dynamic team culture with a focus on problem-solving and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial technology company in the UK seeks an Incident Analyst to manage live service incidents. Responsibilities include coordinating technical and operational teams, assessing service impact, and ensuring clear communications.
The ideal candidate should have incident management experience or come from fast-paced, detail-oriented roles. Skills in communication, organization, and problem-solving are essential. This role is hybrid with varying in-office expectations.
Real-Time Incident Lead — Payments Ops in Cardiff employer: Tink
Contact Detail:
Tink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Real-Time Incident Lead — Payments Ops in Cardiff
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills in incident management can shine. We want you to show them why you're the perfect fit!
✨Tip Number 3
Practice your communication skills. Since this role is all about clear communication, try mock interviews with friends or use online platforms to get feedback. We’re here to help you nail it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Real-Time Incident Lead — Payments Ops in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your incident management experience or any relevant roles you've had. We want to see how your skills in communication, organisation, and problem-solving shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the Real-Time Incident Lead role. Share specific examples of how you've managed incidents or coordinated teams in the past.
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application reflects your ability to convey information effectively. Use concise language and structure your thoughts well.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Tink
✨Know Your Incident Management Basics
Brush up on your incident management principles and frameworks. Be ready to discuss your previous experiences with live service incidents, how you assessed their impact, and the steps you took to resolve them. This shows you understand the core of the role.
✨Showcase Your Communication Skills
Since clear communication is key in this role, prepare examples of how you've effectively communicated during past incidents. Think about times when you had to coordinate between technical and operational teams, and be ready to share those stories.
✨Demonstrate Problem-Solving Prowess
Prepare to tackle hypothetical scenarios during the interview. Practice articulating your thought process when faced with a problem. Highlight your ability to stay calm under pressure and how you approach finding solutions quickly and efficiently.
✨Understand the Company Culture
Research the company’s values and culture, especially since this is a hybrid role. Be prepared to discuss how you can adapt to both in-office and remote work environments. Showing that you align with their culture can set you apart from other candidates.
