At a Glance
- Tasks: Support critical applications and ensure service stability through maintenance and automation.
- Company: Join Visa, a global leader in payments technology with a mission to uplift everyone.
- Benefits: Hybrid work model, competitive salary, and opportunities for skill growth.
- Other info: Collaborative environment with strong focus on innovation and career advancement.
- Why this job: Make a real impact on global transactions while developing your tech skills.
- Qualifications: Bachelor’s degree in relevant field and some experience in system administration preferred.
The predicted salary is between 63000 - 77000 £ per year.
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
As a member of the System Administration team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team:
- You will support critical applications and ensure the stability of services by performing dedicated maintenance activities.
- You engage in automation activities, perform root cause analysis (RCA), and remediation.
- Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures.
Essential Job Functions And Responsibilities
- Infrastructure Operations and Production Support of container technologies and orchestration platforms (Docker UCP, Kubernetes, OpenShift, etc.)
- OpenShift/Docker/Kubernetes deployment, configuration, scaling and management of containerized applications.
- Contribute to automation and self‑service patterns (templates, scripts, IaC modules) that enable rapid, standardized environment creation for experimentation and production GenAI workloads.
- Openshift Enterprise Support.
- Working with tools surrounding the Kubernetes ecosystem such as helm, kubeadm, Sysdig, Prometheus, Grafana, FluentD etc.
- Working with configuration management tools (Chef, Ansible, terraform etc.)
- Scripting and automation skills converting manual and maintenance functions into fully orchestrated automation.
- Sharing technical and customer knowledge in a helpful and timely fashion.
- Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines.
- Security Remediation process (vulnerability assessment and patch management).
- Contribute to standardized and document operational procedures.
- Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
- Bachelor’s degree in computer science / computer engineering, Information Systems or related field.
- Minimum GPA of 3.0 out of 4.0 (or equivalent scale).
Preferred Qualifications:
- Six months of Unix/Linux system administration/Containers experience preferred.
- Scripting knowledge/experience (Python).
- Knowledge in Cloud platforms preferred (AWS, Microsoft Azure, Google Cloud Platform etc.).
- Knowledge in Configuration management tools (Chef, Ansible, terraform etc.).
- Basic understanding of ITIL v4 processes such as Incident, Change, Problem and Release Management.
- Good knowledge of networking concepts like TCP/IP, DNS and DHCP.
- Experience working with Microsoft Office (Word, Excel, Outlook, PowerPoint) and SharePoint.
- Good understanding of Software Engineering concepts and methodologies.
- Perform root cause analysis and track defect resolution to completion.
- Team player who can work independently with general supervision.
- Work closely with application teams in ensuring best practices are followed and the infrastructure automation can be self-service.
- Self-motivated with the ability to exercise independent judgment with minimal direction from supervisor.
- Ability to coordinate activities within cross-divisional and cross-functional teams.
- Excellent verbal, written skills demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally.
- Ability to understand and adopt processes, project management techniques, methodologies, and best practices.
- Be scheduled On-Call to support the infrastructure and our systems.
- Strong analytical and problem-solving skills.
Systems Administrator (Associate) in Basingstoke employer: Tink
Visa in Basingstoke is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, including training in cutting-edge technologies like Kubernetes and automation, while enjoying a supportive environment that values work-life balance with flexible office arrangements. Joining Visa means being part of a global leader in payment technology, where your contributions directly impact service stability and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Administrator (Associate) in Basingstoke
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Tink values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Tink might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Tink!
✨Direct Apply to Tink
Let's not forget to apply directly through the Tink website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Systems Administrator (Associate) in Basingstoke
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Tink.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Tink. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Tink
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
