At a Glance
- Tasks: Support developers with tools, ensure system reliability, and automate processes for efficiency.
- Company: Join Visa, a global leader in payments technology, making a real impact worldwide.
- Benefits: Competitive salary, health benefits, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic work environment with 24/7 operational support and excellent career advancement opportunities.
- Why this job: Be part of a team that tackles meaningful challenges and enhances developer productivity.
- Qualifications: Experience in SRE or DevTools support, programming skills, and a passion for problem-solving.
The predicted salary is between 50000 - 70000 £ per year.
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Site Reliability Engineering (SRE) is essential to Visa’s Cloud platform strategy. In this role, you’ll ensure our development platform and tools let engineers focus on innovation instead of infrastructure. You’ll promote observability best practices and automate resolution of recurring issues, working closely with software engineering teams to support security, availability, and performance. Responsibilities include triaging issues, collaborating on infrastructure management, and setting up monitoring for full coverage. Hands-on expertise is required, especially with major DevTools like GitHub, Jenkins, Jira, and Artifactory.
We seek a Software Engineer + SRE hybrid engineer. The ideal candidate deeply understands at least one major DevTool, quickly resolves tool-related issues in collaboration with developers, and applies systems thinking to maintain reliable applications and infrastructure while improving developer productivity.
Key Responsibilities
- DevTools Support
- You will be the primary point of contact for developers using tools like GitHub, Jenkins, Jira, or Artifactory.
- Troubleshoot and resolve tool-related issues promptly to minimize developer downtime.
- Maintain and optimize CI-CD pipelines and integrations for reliability and scalability.
- Collaborate with development teams to improve workflows and automation.
- Site Reliability Engineering
- Design, implement, and maintain systems for high availability, scalability, and performance.
- Monitor and improve application reliability through proactive measures and incident response.
- Develop and maintain observability solutions (metrics, logging, tracing).
- Participate in on-call rotations and drive root cause analysis for incidents.
- Collaboration & Continuous Improvement
- Partner with engineering teams to identify reliability risks and implement best practices.
- Document processes, troubleshooting guides, and reliability playbooks.
- Advocate for automation and self-service solutions to reduce operational overhead.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
- Bachelor's degree, OR 3+ years of relevant work experience
- Bachelor's degree in IT, CS or related field and/or 3+ Years Working Experience in IT Operations and Delivery.
- Experience: 0.5-3 years in SRE and/or DevTools support roles.
- Beginner level programming and/or scripting in 2 or more of the following: Python, Java, Go, PowerShell, JavaScript, Terraform, Ansible, Helm, Chef, Cloud Formation.
- Basic understanding of YAML, JSON, HTML, XML.
- Hands-on experience in Linux and/or Windows systems and good understanding of distributed computing environments.
- Experience with CI-CD tooling such as Jenkins, Github, Bitbucket, ArgoCD, Artifactory, Azure DevOps in a large-scale environment.
- Experience with observability tooling such as Grafana, Prometheus, Splunk, Datadog, New Relic, DynaTrace, Sentry, etc. in a large-scale environment.
- Experience supporting relational and non-relational databases (MySQL, MongoDB, PostgreSQL, etc.), including creating and running queries, managing performance and scaling.
- Working in a Platform, SRE or Production Engineering group for high availability-critical platforms/applications.
- Experience managing a distributed container platform including but not limited to deployment-release management, provisioning, capacity management, workload management.
- Experience managing container infrastructure and supporting development transformation to a container-first model.
This role requires on-call support as the team provides 24/7 operational support.
Technical Expertise
- Proficiency in at least one DevTool (GitHub, Jenkins, ArgoCD, Jira, Artifactory).
- Strong understanding of CI-CD principles and pipelines.
- Solid knowledge of Linux systems, networking, and containerization (Docker-Kubernetes).
- Hands-on experience with cloud platforms.
- Programming-Scripting: Proficiency in Python, Ansible, or similar languages.
- Mindset: Strong problem-solving skills, systems thinking, self-starter, and a passion for reliability.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Software Engineer/ SRE (Linux) in Basingstoke employer: Tink
At Visa, we pride ourselves on being a world leader in payments technology, offering our employees the chance to make a significant impact while working in a collaborative and innovative environment. Our culture fosters continuous learning and growth, with ample opportunities for professional development and skill enhancement, particularly in the dynamic field of Site Reliability Engineering. Join us in our mission to uplift communities globally, where your contributions truly matter and are recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer/ SRE (Linux) in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to current employees at Visa on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about your experience with DevTools like GitHub and Jenkins, as well as your understanding of CI-CD principles.
✨Tip Number 3
Show off your problem-solving skills during interviews. Be ready to discuss how you've tackled challenges in past roles, especially those related to SRE and maintaining high availability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Visa team!
We think you need these skills to ace Software Engineer/ SRE (Linux) in Basingstoke
Some tips for your application 🫡
Show Your Passion for Tech:When writing your application, let your enthusiasm for technology shine through! We love candidates who are genuinely excited about software engineering and SRE. Share any personal projects or experiences that highlight your passion.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the role. Highlight relevant experience with DevTools and SRE practices. We want to see how your skills align with what we do at Visa, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid jargon unless it’s necessary!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Tink
✨Know Your DevTools Inside Out
Make sure you have a solid understanding of the major DevTools mentioned in the job description, like GitHub, Jenkins, and Jira. Be prepared to discuss your hands-on experience with these tools and how you've used them to troubleshoot issues or improve workflows.
✨Showcase Your SRE Knowledge
Familiarise yourself with Site Reliability Engineering principles. Be ready to talk about your experience with high availability, scalability, and performance monitoring. Think of specific examples where you've implemented observability solutions or improved application reliability.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss past challenges you've faced in your previous roles, especially those related to tool-related issues or CI-CD pipelines. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Be Ready for Technical Questions
Expect technical questions that assess your programming and scripting skills, particularly in Python or similar languages. Brush up on your knowledge of YAML, JSON, and Linux systems, and be prepared to solve coding problems or explain your thought process during the interview.
