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- Tasks: Welcome customers, take orders, and serve delicious food with a smile.
- Company: Join a friendly team at Tong Garden Centre's Mezzanine restaurant.
- Benefits: Enjoy flexible hours, staff discounts, and well-being support.
- Why this job: Make memorable experiences for visitors while working in a vibrant environment.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
- Other info: Great opportunities for personal growth and team spirit.
Location: Tong Garden Centre
Contract: Part-time, Seasonal until 24th December
Hours:
Role 1: Wednesday, Thursday and alternating Sundays.
Role 2: Thursdays & Fridays.
Do you enjoy interacting with customers? Do you thrive in a fast-paced environment? Do you love to help others and work as part of a team? Then we are looking for you
Your goal will be to provide a warm welcome to all our Mezzanine restaurant visitors and do everything you can to make their trip a memorable one. You will be responsible for ensuring customers are served quickly and accurately, operating the tills, ensuring the restaurant area is impeccably clean and supporting the team with whatever is needed to help create a great working environment.
This is a very demanding role so you must be comfortable working fast and being on your feet a lot of the time.
Catering Assistant – Key Responsibilities:
- Greeting and seating customers with a friendly, professional attitude
- Taking orders accurately and efficiently (both food and drinks)
- Serving meals, snacks, and beverages to tables with a smile
- Preparing and serving hot and cold drinks to a high standard
- Plating up cakes, scones, and other light bites beautifully
- Handling cash and card transactions confidently and correctly
- Keeping tables, counters, and service areas clean and tidy
- Communicating effectively with the kitchen and staff members
- Reporting to shifts on time in impeccable uniform.
Skills Knowledge and Expertise
Ideally, we are looking for someone who:
- Has previous experience working in a catering environment – (preferable but not mandatory).
- Friendly and sociable.
- Good attention to detail
- Willingness to learn new skills
If you think you\’re the right person for this position, then apply now. We would love to hear from you
Why Join Our GREAT Garden Centre Team?
A GREAT Place to Work – Friendly, supportive, and full of team spirit.
Work-Life Balance – All roles operate within daytime hours – so your evenings stay yours.
Up to 33% Staff Discount – On garden and home favourites (*varies by store).
Free On-Site Parking – Hassle-free parking every day.
GREAT Values & Recognition – We celebrate our team with monthly awards and shout-outs.
Monthly Engagement Events – From team updates to free food – we love getting together.
Enhanced Holiday Allowance – More time off that grows with your service.
Grow With Us – Company-funded development opportunities.
Well-being Support to Help You Thrive – EAP including 24/7 GP access, funeral concierge, and mental health support – we\’re here when you need us.
Pension Contributions – Helping you grow a secure future.
Supporting Causes That Matter to Our Team – Through our Kindness Pot, we donate to charities and local causes close to our team\’s hearts – planting seeds of kindness in the community.
Job Type: Part-time
Pay: £10.00-£12.21 per hour
Expected hours: 12 – 15 per week
Benefits:
- Bereavement leave
- Company events
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
Front of House Catering Assistant employer: Tingley Garden Centre
Contact Detail:
Tingley Garden Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Catering Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tong Garden Centre. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with customers, think of some scenarios you might face. Role-play with a friend or family member to get comfortable with greeting customers and taking orders efficiently.
✨Tip Number 3
Dress to impress! Make sure you show up for your interview in smart attire that reflects the professional yet friendly vibe of the restaurant. First impressions matter, and looking the part can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you’re tech-savvy and ready to jump into the fast-paced environment we thrive in at Tong Garden Centre.
We think you need these skills to ace Front of House Catering Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with customers and being part of a team.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have in catering or customer service, and mention how you can contribute to creating a memorable experience for our visitors.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. Avoid fluff and get straight to what makes you a great fit!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Tingley Garden Centre
✨Show Your Customer Service Skills
Since this role is all about interacting with customers, make sure to highlight any previous experience you have in customer service. Share specific examples of how you've made a customer's day better or resolved an issue quickly.
✨Demonstrate Team Spirit
This position requires working closely with others, so be prepared to discuss how you thrive in a team environment. Think of times when you've collaborated effectively with colleagues and how you contributed to a positive atmosphere.
✨Be Ready for Fast-Paced Questions
Given the demanding nature of the role, expect questions about how you handle pressure and multitasking. Prepare to share examples of situations where you successfully managed multiple tasks at once while maintaining a friendly attitude.
✨Dress the Part
First impressions matter! Make sure to arrive in smart, clean attire that reflects the professional image of the garden centre. This shows that you take the role seriously and are ready to represent their brand well.
