At a Glance
- Tasks: Be the friendly face of our park, greeting visitors and managing admin tasks.
- Company: Join the family-oriented Tingdene Group with over 25 years of experience.
- Benefits: Competitive salary, 32 days leave, pension scheme, and career development opportunities.
- Other info: Enjoy a sociable team atmosphere with opportunities for training and growth.
- Why this job: Make a positive impact while working in a vibrant and supportive environment.
- Qualifications: Experience in admin roles, strong communication skills, and a proactive attitude.
The predicted salary is between 25397 - 25397 £ per year.
We are seeking a professional and friendly Receptionist/Administrator to join our team at Mablethorpe Chalet & Caravan Park on a permanent basis.
The ideal candidate will be the first point of contact for our clients and visitors, providing excellent customer service while managing a variety of administrative tasks.
The Tingdene Group is made up of 5 business units- Residential Parks, Leisure Parks, Marinas, Boat Sales and Floating homes, so there’s never a dull day here.
Now over 25 years into business, Tingdene Group still has the same family orientated values it was once formed on.
We’re all very passionate about our business, and we’re looking for a like-minded individual to join us!
What will the role of Receptionist/Administrator involve?
- Greet clients and visitors warmly, ensuring a positive first impression.
- Answer phone calls promptly, demonstrating excellent phone etiquette and directing calls as necessary.
- Manage the reception area, keeping it tidy and organised at all times.
- Perform clerical duties such as filing, data entry, and maintaining records
- Supporting with Sales presentations, and administering sales leads with relevant documentation
- Assist with administrative tasks as required, including correspondence and document preparation.
- Support team members with various office tasks to ensure smooth operations.
What experience do you need?
- Proven experience in an office or administrative role is preferred.
- Ability to work weekends and bank holidays where required
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent phone etiquette and communication skills, both verbal and written.
- Ability to perform data entry accurately and efficiently.
- Strong attention to detail with a focus on delivering high-quality work.
- Comfortable working in a busy environment while maintaining professionalism at all times.
- A proactive attitude towards problem-solving and teamwork is highly valued.
What’s in it for you?
- Salary up to £25,396.80 depending on experience.
- We are offering full-time hours 40 hours per week (9am – 5.30pm, 5 days over 7 Rota basis)
- As advocated of developing and shaping careers, we can offer both onsite training, as well as partially funded work-related study programmes or apprenticeships.
- A sociable and friendly team
- 32 days annual leave
- Pension scheme
- Access to a well-being and discount platform
- Enhanced Family Friendly leave
- Discounted holiday stays
- #J-18808-Ljbffr
Receptionist/Administrator in Mablethorpe employer: Tingdene Holiday Parks Ltd
At Tingdene Group, we pride ourselves on being a family-oriented employer that values passion and teamwork. Located at the scenic Mablethorpe Chalet & Caravan Park, our Receptionist/Administrator role offers a vibrant work environment with opportunities for professional growth through onsite training and funded study programmes. Enjoy a supportive culture, competitive salary, generous annual leave, and unique benefits like discounted holiday stays while being part of a friendly team dedicated to delivering exceptional customer service.
Contact Details:
Tingdene Holiday Parks Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Administrator in Mablethorpe
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Tingdene Holiday Parks Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Tingdene Holiday Parks Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist/Administrator in Mablethorpe
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Tingdene Holiday Parks Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Tingdene Holiday Parks Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Tingdene Holiday Parks Ltd!
How to prepare for a job interview at Tingdene Holiday Parks Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
