Staff Software Engineer

Overview

Staff Software Engineer role at Tines. Tines is an automation and AI platform founded in 2018 with co-headquarters in Dublin and Boston. We serve customers from startups to public companies and connect with any API-enabled service. We value simplicity, speed, and soundness and foster a collaborative engineering culture.

Location: Fully remote from anywhere in an EST state, with optional in-person discussions at the Tines Boston office. Preference for candidates based in the Greater Boston Area.

Job Summary

You will join the team responsible for the availability, scalability, and resiliency of our customers’ systems and our backend development stack. The role is not limited to a single part of the product or stack and includes shaping technical direction, product, and culture.

You will work with a supportive engineering team to grow your abilities and contribute to an environment where you do your best work.

In This Role, You’ll

• Work closely with colleagues to build solutions to customer problems.
• Make valuable changes in the codebase in your first week and see them in production minutes after merging.
• Identify and fix availability risks and monitoring gaps to keep systems healthy.
• Write and review high quality, well tested code to maintain a stable product and codebase.
• Identify areas for improvement in code and processes and help the team get better.
• Own the problems you’re solving and the software you write, responding to customer feedback to improve solutions.

Projects You Might Work On

• Re-architecting code execution to simplify running Python scripts and PowerShell commands from workflows.
• Upgrading PostgreSQL databases across cloud and self-hosted installations with minimal downtime.
• Configuring multiple SSO providers for larger customers to access specific parts of the product.
• Defining metrics to measure overall availability and reliability.
• Collaborating with Customer Success to simplify upgrades for on-premise installations.
• Writing a blog post to share learnings with the community.
• Profiling the CI/CD pipeline to diagnose performance issues and keep feedback fast.

Is This Role Right for You?

• Proficiency with a high-level programming language; comfortable with JSON-driven decision making. Main languages are Ruby and TypeScript, but curiosity and eagerness to learn are valued over specific experience. We’ll cover education material costs to bring you up to speed.
• Proven track record of operating cloud infrastructure in a SaaS environment; AWS is primary, with ECS, RDS (PostgreSQL), Elasticache, and ALB. AWS CDK and Honeycomb are used for IaC and observability.
• Performance matters more than formal credentials; no specific degree required if you can demonstrate the necessary skills.
• This role is broad across backend, frontend, and infrastructure; you should be comfortable contributing across areas with teammates’ support.
• We focus on solving important problems using simple, common tools: Ruby, Rails, React, TypeScript, Postgres, Redis, Docker.
• We work sustainably with reasonable hours and realistic workloads; visible impact on the team is expected.
• Contributions are visible; you’ll be able to see the impact of your work on the team and customers.
• We value inclusivity and respect among colleagues and expect the same from you.

We’re bringing programming to everyone and empowering customers to automate manual work without needing to learn code.

Compensation

Target Annual Compensation: 230k – 260k

U.S. Roles

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Equal Opportunity

Tines provides equal employment opportunities to all employees and applicants without regard to sex, race, color, ethnicity or social origin, genetic features, language, religion or belief, political opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

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