Project Manager in London

Tindall Riley & Co is seeking a Project Manager to lead organisational change and drive business adoption across a portfolio of strategic transformation initiatives. This is a unique opportunity for an experienced change and project management professional to establish and shape the change management capability within our organisation.

Reporting directly to the Chief Operating Officer, and working closely with the CFO, CIO and other senior stakeholders, you will be the sole dedicated resource responsible for ensuring successful project delivery and supporting the organisation to adapt to and embrace the major initiatives planned for 2026. This is a hands‑on role that requires building strong stakeholder engagement, influencing at all levels, and translating complex technical change into clear, accessible messages. You will ensure the organisation is ready and able to adopt new ways of working, while managing the broader organisational delivery of these initiatives. With no existing PMO or formal change function in place, this role offers significant autonomy and the chance to make a meaningful, long‑lasting impact.

Your Responsibilities

• Business Change Leadership
  • Lead end‑to‑end change & project management for multiple concurrent transformation initiatives
  • Assess impact across the organisation and develop comprehensive strategies
  • Identify and manage resistance to change, turning sceptics into advocates
  • Create a culture of continuous improvement and adaptability across the organisation
• Stakeholder Engagement & Influence
  • Work closely with the COO, CFO, CIO and senior business stakeholders to understand strategic objectives and priorities
  • Build strong relationships across all levels of the organisation to drive change adoption
  • Influence and persuade stakeholders to support transformation initiatives
  • Facilitate steering committees, working groups, and project boards
  • Act as a trusted adviser to leadership on change‑related matters
• Communication
  • Translate complex technical changes into clear, compelling messages for business audiences
  • Develop and deliver communication plans that engage employees at all levels
  • Create presentations, briefings and updates tailored to different stakeholder groups
  • Ensure consistent, timely and transparent communication throughout project lifecycles
• Planning & Delivery
  • Design and implement project management plans aligned with delivery timelines
  • Develop change readiness assessments and transition plans
• Project Coordination & Governance
  • Coordinate project activities across the portfolio of initiatives
  • Establish and maintain project governance structures appropriate for the organisation
  • Produce Project RAG status reports focusing on timeline, budget and overall readiness
  • Maintain project documentation including stakeholder maps, communication plans, and decision logs
  • Ensure senior leadership remains informed of progress, risks, and dependencies

The responsibilities listed are not exhaustive and may be subject to change.

About You

• Minimum 5+ years' experience in business change management, project management roles
• Proven track record of successfully leading change initiatives in complex environments
• Demonstrated ability to work independently as the sole change resource in an organisation
• Experience working with senior stakeholders including C‑suite executives
• Background in both change management and project coordination
• Experience working alongside vendors and third‑party implementation partners
• Strong knowledge of change & project management methodologies and frameworks
• Proven ability to assess organisational readiness and develop appropriate change strategies
• Experience managing resistance and turning opposition into support

Qualifications/Education

• Professional change management certification (Certified Change Practitioner, CMI, or similar)
• Project management knowledge or certification (Prince2, PMP, Agile/Scrum)
• Experience in financial services or professional services environment
• Background in business analysis or process improvement

Skills

• Stakeholder management and influencing skills, including confidence working with senior leadership
• Clear, concise communication skills with the ability to simplify technical or complex information
• Ability to design and deliver structured change and project plans
• Strong facilitation and presentation skills across workshops, briefings and governance forums
• Analytical skills to assess business impact, readiness and change risk
• Pragmatic problem‑solving with the ability to identify issues early and drive solutions
• Ability to coordinate multiple initiatives simultaneously in a fast‑paced environment
• Strong documentation and reporting skills, including governance artefacts and communication materials
• Excellent organisational skills with consistent attention to detail
• Stakeholder Influence – Builds trusted relationships and gains commitment from senior stakeholders and project teams
• Independent Working – Operates effectively as the sole change resource and makes informed decisions without reliance on a PMO
• Adaptability & Resilience – Responds effectively to ambiguity, shifting priorities and complex organisational environments
• Collaboration – Builds strong cross‑functional working relationships and encourages open communication
• Judgement & Professionalism – Applies sound judgement and handles sensitive information with discretion
• Continuous Improvement – Challenges existing practices constructively and promotes better ways of working
• Ownership & Accountability – Delivers high‑quality work and maintains strong personal responsibility for outcomes
• Commercial Awareness – Connects change activity to business priorities and articulates business benefits clearly

About Us

Tindall Riley manages three insurance businesses. The Britannia Group (Britannia P&I), a mutual club that provides protection and indemnity (‘P&I’) insurance and freight, demurrage and defence (FD&D) cover to shipowners and charterers around the world. The Griffin Insurance Association Limited (Griffin), an insurance mutual that provides professional indemnity insurance to broking firms and MGAs around the world. The Wren Insurance Association Limited (Wren), an insurance mutual that provides professional indemnity insurance to architectural practices operating in the UK and overseas. Today, we employ over 300 people globally across 9 offices and have a shared commitment to providing exceptional insurance services for our Members worldwide.

At Tindall Riley, our culture is defined by our core values:

• We think mutual: Our primary focus is serving our member’s needs and we are committed to providing the best service.
• We are one team: We collaborate across associations, teams, and geographies to deliver on our shared mission.
• We take ownership: We each contribute with pride, initiative, and accountability—bringing energy and focus to our work.
• We communicate respectfully: We listen, share openly, and value diverse views, fostering a culture of trust and transparency.
• We embrace the future: We’re open minded, adaptive to change, and curious about new technologies and ways of working.

We can offer you a competitive salary and a varied benefits package. We have a hybrid working policy, three days from the office and two days from home. We are proud of our friendly workplace culture, where we offer ample opportunities to socialise and connect with each other.

We are committed to the equal treatment of all current and prospective employees. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Tindall Riley.