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- Tasks: Assist in processing claims and managing invoices for our insurance members.
- Company: Join Tindall Riley, a leading insurance management company with a friendly culture.
- Benefits: Enjoy a competitive salary, hybrid working, and a supportive team environment.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: 2 years of admin or claims experience; strong communication and numerical skills required.
- Other info: Collaborative team atmosphere with opportunities for socialising and career growth.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Vacancy: Claims Processing Assistant. Employment Type: Permanent – Full time. Location: London (Hybrid).
We are seeking a detail-oriented administrative professional to join us as a Claims Processing Assistant. This role focuses on assisting members of Britannia P&I, The Wren Insurance Association and The Griffin Insurance Association with the payment and processing of claims. The Claims Processing team in London consists of 7 members and reports to the Head of Claims Processing. The team collaborates with departments such as Underwriting, Claims, Finance, and third parties across international offices.
The role suits a numerate individual with excellent communication skills and a good understanding of business systems and processes within a regulated environment.
Responsibilities
- Process third-party invoices and recoveries
- Raise debit notes to Members
- Review Member claims and raise corresponding credit notes
- Maintain supplier contact details and add new contact details onto the relevant system
- Respond to Members and Correspondents queries by telephone and email
- Develop a good understanding of processes and procedures, ensuring adherence to policies and SLAs
- Conduct sanction checks and call-back procedures for new bank accounts
- Assist with ad-hoc and quarterly reports
- Ad hoc duties as required
About You – Knowledge/Experience
- A minimum of 2 years of administration, claims or data processing experience in a regulated environment is essential
- Experience of working in the Insurance industry is desirable
- Ability to learn and work with Business Systems
- Financial literacy and aptitude for working with numbers
- Computer literate and familiar with MS Office (Outlook, Word, Excel, PowerPoint)
Qualifications/Education
- GCSE Maths (Grades A-C) or equivalent
Competencies
- Attention to detail and accuracy in reviewing documents
- Communication: excellent written and verbal skills
- Organisation: able to work methodically under time pressure
- Teamwork: willing to work as part of a team and assist colleagues as necessary
About Us
Tindall Riley manages three insurance businesses: Britannia P&I (The Britannia Group), a mutual club providing protection and indemnity insurance and FD&D cover to shipowners and charterers worldwide; Griffin Insurance Association Limited, providing professional indemnity insurance to broking firms and MGAs; and The Wren Insurance Association Limited, providing professional indemnity insurance to architectural practices. We employ over 300 people globally across 9 offices and are committed to exceptional insurance services for Members worldwide.
Our core values: We think mutual; We are one team; We take ownership; We communicate respectfully; We embrace the future. We are open to diverse backgrounds and advocate inclusivity.
Benefits
We offer a competitive salary and a varied benefits package, with a hybrid working policy: three days in the office and two from home. We pride ourselves on a friendly workplace culture with opportunities to socialise and connect.
Legal/EEO
We are committed to equal treatment of all current and prospective employees and strive for a diverse and inclusive workplace. We encourage suitably qualified applicants from a wide range of backgrounds to apply.
To find out more, visit tindallriley.co.uk, britanniapandi.com, griffin-insurance.co.uk, wrenmutual.co.uk
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Claims Processing Assistant employer: Tindall Riley & Co Limited
Contact Detail:
Tindall Riley & Co Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Processing Assistant
✨Tip Number 1
Network like a pro! Reach out to current employees at Tindall Riley on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of claims processing and the insurance industry. We want to see that you’re not just a numbers whiz, but also someone who understands the bigger picture.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experience. Remember, this role involves liaising with members and colleagues, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Claims Processing Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration and claims processing. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Claims Processing Assistant role and how you can contribute to our friendly team. Keep it concise but impactful!
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their work neatly and accurately.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about us and the role there!
How to prepare for a job interview at Tindall Riley & Co Limited
✨Know Your Numbers
As a Claims Processing Assistant, you'll be working with financial data regularly. Brush up on your numerical skills and be prepared to discuss how you've handled data in previous roles. Show them you can spot discrepancies and maintain accuracy!
✨Master the Business Systems
Familiarise yourself with common business systems used in claims processing. If you know which software they use, mention it during the interview. This shows initiative and that you're ready to hit the ground running!
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've effectively communicated with team members or clients in the past.
✨Show Team Spirit
This position requires teamwork, so be prepared to discuss how you've collaborated with others in previous jobs. Share specific examples of how you contributed to a team project or helped a colleague out. They want to see that you're a team player!