At a Glance
- Tasks: Coordinate learner onboarding and ensure compliance with funding rules.
- Company: Innovative training provider focused on Care, Data, and AI apprenticeships.
- Benefits: Up to £32k salary, 25 days holiday, flexible working, and CPD opportunities.
- Other info: Dynamic environment with strong focus on operational excellence and learner success.
- Why this job: Join a growing team and make a real impact on learner experiences.
- Qualifications: Experience in ILR administration and apprenticeship onboarding is essential.
The predicted salary is between 30000 - 32000 £ per year.
Up to £32k - dependent on experience
Permanent Full Time, 37.5 hours per week, flexible on starting/finishing
25 days holiday, 2 days a year volunteering for a charity of your choice, support, induction, CPD opportunities
Birkenhead, 2 days a week in the office, rest from home or office
Are you an experienced ILR or apprenticeship programme administrator looking for your next opportunity within a growing and innovative training provider? Do you thrive in a fast-paced environment where compliance, learner experience and operational excellence genuinely matter?
Due to continued growth across Care, Data and AI apprenticeship programmes, our client is looking to appoint a highly organised and detail-focused Programme Onboarding Coordinator to support learner onboarding, compliance and programme administration activities across the business. This is a pivotal role within the organisation, supporting Skills Coaches and operational teams to ensure learners are enrolled accurately, compliantly and experience a seamless transition into learning.
Reporting to the Head of Learner Experience you will play a key role in managing the end-to-end onboarding process for apprentices, ensuring all learner records, funding documentation and ILR-related data are accurate, audit-ready and processed efficiently.
This role would particularly suit someone with previous experience in:
- ILR administration
- Compliance Administration
- Apprenticeship onboarding
- Funding compliance
- Learner enrolment
- Training provider administration
- Apprenticeship programme coordination
Key Responsibilities
- Learner Onboarding Administration
- Coordinate end-to-end onboarding of apprenticeship learners
- Act as the main point of contact for onboarding queries from learners, employers and internal teams
- Schedule enrolment activities and ensure onboarding milestones are achieved
- Maintain learner onboarding trackers and documentation
- Compliance Funding
- Complete learner eligibility and compliance checks in line with DfE funding rules
- Ensure all enrolment documentation is accurate and fully completed including: Training Plans, Apprenticeship Agreements, Eligibility evidence, Employer contribution documentation
- Support audit readiness and compliance assurance activities
- ILR Systems Management
- Accurately update learner records across Bud and ILR-related systems
- Ensure learner data is complete, consistent and audit compliant
- Track onboarding progress and proactively flag delays or risks
- Support operational reporting requirements
- Programme Registration Certification
- Coordinate awarding organisation registrations and certification processes
- Ensure timely and accurate submissions
- Cross-Team Coordination
- Work closely with: Skills Coaches, Compliance Funding teams, Employer Engagement / BD teams, Programme Managers
- Support smooth transition from onboarding into active learning delivery
Essential Experience
- Experience working within apprenticeships, funded training or further education
- Strong understanding of DfE funding rules and compliance
- Experience using learner management systems such as Bud
- Previous experience supporting ILR processes and/or audit preparation
Skills Attributes
- Highly organised with exceptional attention to detail
- Strong administrative and data management skills
- Able to manage multiple priorities and deadlines effectively
- Confident communicator with a professional and learner-focused approach
- Proactive, solutions-focused and adaptable
- Comfortable working within a growing organisation
Our client is entering an exciting period of expansion across Care, Data and AI programmes, making this an excellent opportunity to join a forward-thinking organisation where your contribution will genuinely make an impact. You’ll be joining a collaborative team committed to:
- Outstanding learner experiences
- Strong funding and compliance standards
- Operational excellence
- Sustainable growth and innovation
If you are passionate about learner onboarding, ILR accuracy and apprenticeship compliance — and enjoy being at the heart of programme operations — we would love to hear from you.
To apply for the Compliance Administrator position in Birkenhead please send your CV to Tina Lacey.
Compliance Administrator employer: Tina Lacey Recruitment
Join a dynamic and innovative training provider in Birkenhead as a Compliance Administrator, where you will enjoy a flexible work environment with the option to work from home or the office. With 25 days of holiday plus two additional days for volunteering, alongside continuous professional development opportunities, this role offers a supportive culture that values compliance and learner experience. Be part of a collaborative team dedicated to operational excellence and sustainable growth, making a meaningful impact in the lives of learners.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and compliance sectors. Let them know you're on the lookout for opportunities, and don't hesitate to ask for introductions or referrals. You never know who might have the inside scoop on a great role!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around learner experience and compliance. Think about how your past experiences align with their needs, and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience with ILR processes and compliance administration clearly and concisely.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, we’re here to support you throughout the process, so take advantage of our resources and guidance!
We think you need these skills to ace Compliance Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Compliance Administrator role. Highlight your experience with ILR administration and compliance, as well as any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Attention to Detail:Since this role requires exceptional attention to detail, include examples in your application that demonstrate your organisational skills and ability to manage data accurately. We love seeing candidates who can keep things in check!
Be Clear and Concise:When writing your application, be clear and concise. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a direct approach that gets to the point without fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Tina Lacey Recruitment
✨Know Your Compliance Inside Out
Make sure you brush up on DfE funding rules and compliance requirements before the interview. Being able to discuss these topics confidently will show that you're not just familiar with the role, but that you genuinely understand the importance of compliance in apprenticeship programmes.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple priorities and deadlines in previous roles. Use specific situations where your attention to detail made a difference, especially in learner onboarding or ILR processes. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Like a Pro
Practice articulating your thoughts clearly and professionally. Since you'll be the main point of contact for onboarding queries, being a confident communicator is key. Consider doing mock interviews with a friend to refine your responses and ensure you come across as approachable and knowledgeable.
✨Be Ready to Discuss Data Management
Familiarise yourself with learner management systems like Bud and be prepared to discuss your experience with data management. Highlight any past experiences where you ensured data accuracy and compliance, as this will be crucial for the role and will set you apart from other candidates.
