IQA in Birmingham

Quality and Performance Coach (IQA)

£30k- £35k Permanent Full Time Monday to Friday 3 days a week at HQ Birmingham, 2 days from home

Birmingham, West Midlands

Are you an experienced IQA looking for a great new permanent opportunity?

Our client is a UK based social enterprise and independent training provider that helps individuals gain skills for employment and assists businesses with recruitment and upskilling through government-funded programs, apprenticeships, and vocational courses in areas like Health & Social Care, Business Admin, and Digital Skills across England, focusing on job outcomes and workforce development. The Quality and Performance Coach is responsible for ensuring the highest standards of teaching and learning within the assigned contracts.

This role involves remote and onsite support, monitoring, and development of Tutors to achieve excellence in delivery and learner outcomes. The role will adapt to new strategies aimed at improving overall quality and performance as outlined in the new quality strategy.

Key responsibilities

• Act as the nominated Quality and Performance Coach for at least one contract, working closely with the Contract Lead to provide quality-related 1:1 support for Tutors, capture and act on stakeholder feedback, deliver relevant CPD/training sessions, conduct induction training for new Tutors, perform Learning Walks as required, and support self-assessment and …