At a Glance
- Tasks: Coordinate learner onboarding and ensure compliance with funding rules.
- Company: Innovative training provider focused on Care, Data, and AI apprenticeships.
- Benefits: Up to £30k salary, 25 days holiday, flexible working, and volunteering days.
- Other info: Dynamic environment with opportunities for professional development and career growth.
- Why this job: Join a growing team and make a real impact on learner experiences.
- Qualifications: Experience in ILR administration and apprenticeship programme coordination.
Up to £30k Permanent Full Time, 37.5 hours per week, flexible on starting/finishing - 25 days holiday, 2 days a year volunteering for a charity of your choice, support, induction, CPD opportunities. Birkenhead, 2 days a week in the office, rest from home or office.
Are you an experienced ILR or apprenticeship programme administrator looking for your next opportunity within a growing and innovative training provider? Do you thrive in a fast-paced environment where compliance, learner experience and operational excellence genuinely matter?
Due to continued growth across Care, Data and AI apprenticeship programmes, our client is looking to appoint a highly organised and detail-focused Programme & Onboarding Coordinator to support learner onboarding, compliance and programme administration activities across the business. This is a pivotal role within the organisation, supporting Skills Coaches and operational teams to ensure learners are enrolled accurately, compliantly and experience a seamless transition into learning.
Reporting to the Head of Learner Experience you will play a key role in managing the end-to-end onboarding process for apprentices, ensuring all learner records, funding documentation and ILR-related data are accurate, audit-ready and processed efficiently. This role would particularly suit someone with previous experience in:
- ILR administration, Apprenticeship onboarding, Funding compliance
- Learner enrolment, Training provider administration
- Apprenticeship programme coordination
Key Responsibilities
- Learner Onboarding & Administration
- Coordinate end-to-end onboarding of apprenticeship learners
- Act as the main point of contact for onboarding queries from learners, employers and internal teams
- Schedule enrolment activities and ensure onboarding milestones are achieved
- Maintain learner onboarding trackers and documentation
- Compliance & Funding
- Complete learner eligibility and compliance checks in line with DfE funding rules
- Ensure all enrolment documentation is accurate and fully completed including:
- Training Plans
- Apprenticeship Agreements
- Eligibility evidence
- Employer contribution documentation
- Support audit readiness and compliance assurance activities
- ILR & Systems Management
- Accurately update learner records across Bud and ILR-related systems
- Ensure learner data is complete, consistent and audit compliant
- Track onboarding progress and proactively flag delays or risks
- Support operational reporting requirements
- Programme Registration & Certification
- Coordinate awarding organisation registrations and certification processes
- Ensure timely and accurate submissions
- Cross-Team Coordination
- Work closely with:
- Skills Coaches
- Compliance & Funding teams
- Employer Engagement / BD teams
- Programme Managers
- Support smooth transition from onboarding into active learning delivery
- Work closely with:
Essential Experience
- Experience working within apprenticeships, funded training or further education
- Strong understanding of DfE funding rules and compliance
- Experience using learner management systems such as Bud
- Previous experience supporting ILR processes and/or audit preparation
Skills & Attributes
- Highly organised with exceptional attention to detail
- Strong administrative and data management skills
- Able to manage multiple priorities and deadlines effectively
- Confident communicator with a professional and learner-focused approach
- Proactive, solutions-focused and adaptable
- Comfortable working within a growing organisation
Our client is entering an exciting period of expansion across Care, Data and AI programmes, making this an excellent opportunity to join a forward-thinking organisation where your contribution will genuinely make an impact. You’ll be joining a collaborative team committed to:
- Outstanding learner experiences
- Strong funding and compliance standards
- Operational excellence
- Sustainable growth and innovation
If you are passionate about learner onboarding, ILR accuracy and apprenticeship compliance — and enjoy being at the heart of programme operations — we would love to hear from you.
To apply please send your CV to Tina Lacey Recruitment, a specialist recruitment agency dedicated to the skills, training and employability sectors nationwide. We are committed to giving full free pre-interview advice and guidance right throughout the interview process, giving you the best chance of success.
ILR Programme Administrator employer: Tina Lacey Recruitment Ltd
Join a dynamic and innovative training provider in Birkenhead as an ILR Programme Administrator, where you will enjoy a flexible work environment with the option to work from home part of the week. With 25 days of holiday, additional volunteering days, and a strong commitment to professional development, this role offers a supportive culture that values compliance and learner experience. Be part of a collaborative team dedicated to operational excellence and sustainable growth, making a meaningful impact on learners' journeys.
Contact Details:
Tina Lacey Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ILR Programme Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the training and education sector. Let them know you're on the lookout for opportunities, especially roles like the ILR Programme Administrator. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around learner experience and compliance. Think about how your past experiences align with their needs, and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help you get comfortable with common questions and refine your answers, making you feel more confident when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace ILR Programme Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in ILR administration or apprenticeship onboarding to show us you’re the right fit for this Programme Administrator role.
Showcase Your Attention to Detail:Since this role requires a keen eye for detail, include examples in your application that demonstrate how you've successfully managed compliance and data management tasks in the past. We want to see how you ensure accuracy!
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your experience and skills relevant to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Tina Lacey Recruitment Ltd
✨Know Your ILR Inside Out
Make sure you brush up on your knowledge of ILR processes and DfE funding rules. Being able to discuss these confidently will show that you're not just familiar with the role, but that you truly understand the compliance aspects that are crucial for the position.
✨Showcase Your Organisational Skills
Prepare examples that highlight your exceptional organisational skills. Think about times when you managed multiple priorities or deadlines effectively. This will demonstrate your ability to thrive in a fast-paced environment, which is key for this role.
✨Communicate Clearly and Confidently
As the main point of contact for onboarding queries, strong communication is essential. Practice articulating your thoughts clearly and professionally. You might even want to do a mock interview with a friend to get comfortable with discussing your experience and answering questions.
✨Be Proactive and Solutions-Focused
Think of instances where you identified potential issues and took the initiative to resolve them. This proactive mindset is exactly what the organisation is looking for, so be ready to share those stories during your interview.
