Branch Colleague Position Newcastle Upon Tyne
Branch Colleague Position Newcastle Upon Tyne

Branch Colleague Position Newcastle Upon Tyne

Newcastle upon Tyne Full-Time 26624 - 26624 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver outstanding customer service and a variety of in-store services.
  • Company: Successful high street service retailer with a fun and positive culture.
  • Benefits: Competitive salary, uncapped bonus, free holiday homes, and birthday day off.
  • Other info: Full training provided; no previous experience required.
  • Why this job: Join a dynamic team and enjoy excellent career progression opportunities.
  • Qualifications: Positive attitude, great communication skills, and a willingness to learn.

The predicted salary is between 26624 - 26624 £ per year.

We are looking for enthusiastic and customer-focused individuals to join our team as Branch Colleagues. This is an exciting opportunity to build a rewarding career within a successful high street service retailer. You will work across multiple branches once fully trained, delivering a range of services and providing excellent customer service.

What You'll Be Doing

  • Providing outstanding customer service
  • Delivering a variety of in-store services, including:
  • Key cutting
  • Watch and mobile phone repairs
  • Engraving
  • Shoe repairs
  • Photo processing
  • Maintaining high store standards
  • Supporting team members across different locations
  • What We're Looking For

    • A positive attitude and fun personality
    • Excellent communication and customer service skills
    • A willingness to learn new skills
    • A smart and professional appearance
    • A full driving licence and access to your own transport
    • No previous experience is required, as full training will be provided.

    What We Offer

    • Competitive salary with achievable uncapped bonus
    • Free holiday homes
    • Birthday day off (in addition to annual leave)
    • Paid leave for a child's first day at school
    • Annual salary reviews
    • Regular social events
    • Excellent career progression opportunities – we promote from within

    Working Hours

    40 hours per week, 5 days out of 7 (including weekends). Overtime available once trained.

    If you're looking for a varied and rewarding role with great career prospects, we'd love to hear from you.

    Branch Colleague Position Newcastle Upon Tyne employer: Timpson

    Join our dynamic team in Newcastle Upon Tyne, where we prioritise a vibrant work culture and exceptional employee growth opportunities. As a Branch Colleague, you'll enjoy a competitive salary with uncapped bonuses, free holiday homes, and a supportive environment that fosters career progression through internal promotions. With regular social events and a commitment to outstanding customer service, we offer a fulfilling and rewarding career path for enthusiastic individuals looking to make a difference.
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    Contact Detail:

    Timpson Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Branch Colleague Position Newcastle Upon Tyne

    ✨Tip Number 1

    Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, let your enthusiasm shine through – they want to see your personality!

    ✨Tip Number 2

    Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to impress.

    ✨Tip Number 3

    Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and we want you to stand out for all the right reasons.

    ✨Tip Number 4

    Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it shows you’re genuinely interested in the role!

    We think you need these skills to ace Branch Colleague Position Newcastle Upon Tyne

    Customer Service Skills
    Communication Skills
    Enthusiasm
    Teamwork
    Willingness to Learn
    Attention to Detail
    Professional Appearance
    Driving Licence
    Transport Access

    Some tips for your application 🫡

    Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a positive attitude to our team.

    Tailor Your Application: Make sure to customise your application to highlight how your skills match what we're looking for. Mention any relevant experiences or qualities that make you a great fit for the Branch Colleague position.

    Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain a professional tone in your application. Use clear language and avoid slang, but don’t be afraid to let your personality come through!

    Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!

    How to prepare for a job interview at Timpson

    ✨Know the Role Inside Out

    Before your interview, make sure you understand what a Branch Colleague does. Familiarise yourself with the services offered, like key cutting and shoe repairs. This will show your enthusiasm and help you answer questions confidently.

    ✨Show Off Your Customer Service Skills

    Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Even if you haven't worked in retail before, any experience dealing with people can be relevant!

    ✨Dress to Impress

    A smart and professional appearance is key for this position. Choose an outfit that reflects the company's image and makes you feel confident. First impressions matter, so make sure you look the part!

    ✨Ask Questions

    At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about training opportunities or what a typical day looks like for a Branch Colleague.

    Branch Colleague Position Newcastle Upon Tyne
    Timpson
    Location: Newcastle upon Tyne

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