At a Glance
- Tasks: Serve customers with key cutting, repairs, and more in a fun, dynamic environment.
- Company: Timpson, recognised as one of the best places to work in the UK.
- Benefits: Earn competitive pay, bonuses, discounts, and enjoy free holiday homes.
- Other info: Enjoy excellent career progression and ongoing skills training in a family-run business.
- Why this job: Join a supportive team and make a real impact with daily acts of kindness.
- Qualifications: Personality matters more than experience; we value positivity and great communication.
The predicted salary is between 26520 - 26520 £ per year.
Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality and are eager for a fresh challenge, look no further! Timpson is calling for dynamic individuals to join our successful high street service team.
Location: Liverpool and surrounding areas
Job Type: Permanent / Full Time
Pay: Starting at £26,520 per annum, following a successful trial period there will be the opportunity to earn uncapped weekly bonus.
Hours: 40 hours over 5 days, including weekends, with overtime opportunities available post-training.
Job Description: Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services. Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You'll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you'll need to succeed. We'll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson! As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.
What We Offer: Taking care of our colleagues is our top priority. Every year, we measure our happiness index to understand how our team feels and how we can improve. In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:
- Free holiday homes
- Achievable uncapped bonuses
- Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
- An extra day off for your birthday
- Paid day off for a child's first day at school
- Annual salary reviews
- Regular social events
- £1,000 weekly lottery draws
- Excellent promotion prospects
- Ongoing skills training
- £100 bonus when you get married
- Mental health support, including free flu jabs and a 24-hour helpline
- and more!
Who We're Looking For: We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex-offenders.
Who We Are: As a family-run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 1,300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles. If you're interested in varied work and career progression, this could be the right role for you!
Next Steps: To apply, click the button below and fill out the application form. We look forward to meeting you!
Mobile Colleague in Liverpool employer: Timpson
Timpson is celebrated as one of the best places to work in the UK, offering a vibrant and supportive work culture that prioritises colleague happiness and development. With comprehensive training from day one, uncapped bonuses, and unique benefits like free holiday homes and extra days off for special occasions, Timpson fosters an environment where employees can thrive and grow their careers. Join us in Liverpool and be part of a family-run business that values kindness, communication, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Colleague in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Timpson and its values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for someone. We want to see that friendly, confident side of you!
✨Tip Number 3
Be ready to showcase your personality! Timpson values character over qualifications, so don’t be shy about letting your true self shine through during the interview. Show them why you’d be a great fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Timpson family. We can’t wait to meet you!
We think you need these skills to ace Mobile Colleague in Liverpool
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We’re looking for friendly and confident individuals, so don’t be afraid to show us who you are.
Tailor Your Application:Make sure to highlight any relevant experience you have in retail or hospitality. Even if it’s not directly related, share how those skills can help you excel as a Mobile Colleague with us!
Show Enthusiasm:Express your excitement about the role and working at Timpson. We love candidates who are eager to learn and grow with us, so let that passion come across in your writing.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team.
How to prepare for a job interview at Timpson
✨Know the Company Culture
Before your interview, take some time to understand Timpson's values and culture. They pride themselves on being a family-run business that values personality over qualifications. Show that you resonate with their ethos of kindness and trust during your conversation.
✨Prepare for Customer Scenarios
Since the role involves serving customers, think about how you would handle various customer service scenarios. Prepare examples from your past experiences in retail or hospitality where you went above and beyond for a customer. This will demonstrate your ability to embody the 'act of kindness' they value.
✨Show Your Personality
Timpson is looking for positive, friendly, and confident individuals. Be yourself during the interview! Let your personality shine through, and don’t hesitate to share a bit about your interests or hobbies that reflect your character. This will help you connect with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the training process, opportunities for career progression, or what a typical day looks like for a Mobile Colleague. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
