At a Glance
- Tasks: Serve customers with key cutting, repairs, and various services in a Timpson store.
- Company: Timpson, a leading service-based retail company with a fantastic culture.
- Benefits: Competitive salary, uncapped bonuses, discounts, and free holiday homes.
- Other info: Enjoy ongoing training, social events, and mental health support in a fun environment.
- Why this job: Join a supportive team where your personality shines and career growth is encouraged.
- Qualifications: No experience needed; just bring your positive attitude and communication skills.
The predicted salary is between 26520 - 30000 £ per year.
Location: Bristol - Various postcodes available.
Contract/Hours: Permanent & Full Time 40 hours over 5 days, including on/off Sunday rota and weekends with some overtime available when trained.
Pay: Basic of £26,520 to £30,000+ OTE as an Average, but bonus is uncapped so more available depending on performance. Paid travel for training and certain mobile roles.
What we offer: Looking after our colleagues will always be our number one priority. Every year, we conduct a happiness index, which tells us exactly how people are feeling, how they're being treated, and how we can make things even better. Along with a basic wage, all in-store colleagues can earn a weekly bonus based on performance, so that they enjoy the benefits of all their hard work. All colleagues can enjoy all kinds of other great benefits, including:
- Free holiday homes
- Achievable uncapped bonus
- Discount card - up to 90% off for colleagues, up to 25% off for friends and family
- An extra day off for your birthday
- A paid day off for a child's first day at school
- Annual salary reviews
- Regular social events
- £1000 weekly lottery draws
- Excellent promotion prospects (we promote from within, so you can go as far as you wish. All of our most successful colleagues started the same way that you are!)
- Ongoing skills training and support
- A £100 bonus when you get married
- Mental health and wellbeing support - including FREE flu jabs and a 24-hour counselling helpline
Job description: In this role, you'll be initially training in and then running a Timpson store in Bristol. Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services. Training may require travel across parts of the area and within Bristol - this is paid! Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You'll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you'll need to succeed. We'll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!
Who we're looking for: There's only one thing that really matters to us when hiring new colleagues: personality. Your personality is more important to us than any qualifications or previous experience, and the people that succeed with us are positive, friendly and keen to learn new skills. We look for people who are confident, chatty and presentable, and have amazing communication skills that help us wow our customers with their hospitality. Our services are as diverse and interesting as our amazing colleagues. We recruit from all walks of life, all genders and ages, and we're extremely proud to be one of the largest employers of ex-offenders in the UK.
Who we are: The Timpson Group is widely regarded as one of the best employers in the UK. You'll find our shops all over the British high street and in selected supermarkets, with 1300 Timpson stores currently open across the UK and Ireland. We're proud to be the largest service retailer in the country, but what really makes the Timpson Group so special is our culture. We wouldn't be where we are today without the great people working in our shops, so we give our colleagues total authority to do whatever is necessary to amaze our customers. This is what we call upside-down management, where we show trust in our colleagues by giving them the freedom to run their shop however they see fit. You'll be entering a work environment that really lets you push yourself, play to your strengths, and go home at the end of each day knowing that you've made a real impact. Timpson is always looking for great people with great personalities, and this exciting new role is a fantastic opportunity to join our team. If you are interested in helping people, varied work and progressing your own career, then this could be the right role for you!
Next steps: To apply for this fantastic Timpson role, simply click the button below and fill out the application form. We look forward to meeting you!
Retail Service Colleagues for Timpson A28 in Bristol employer: Timpson
Timpson in Stirling is an excellent employer, offering a supportive work culture where team members can thrive and grow. With comprehensive on-the-job training, generous holiday allowances, and a focus on customer satisfaction, employees are empowered to develop their skills while contributing to a friendly and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Service Colleagues for Timpson A28 in Bristol
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Timpson, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Timpson!
We think you need these skills to ace Retail Service Colleagues for Timpson A28 in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Timpson, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Timpson and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Timpson that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Timpson
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
